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Home » Topics » Plumbing & Mechanical Contractor » Business Management

Business Management
Business Management RSS Feed RSS

Shopping trolley cart stacked on top of a pile of increasing coin columns for online sale business growth concept.
Heating Perceptions | Scott Secor

The many reasons for price increases

Commodity pricing and tariffs impact plumbing jobs every day.
Scott Secor
Scott Secor
May 1, 2025

I suspect manufacturers have had annual price increases since they began producing the items we need. So far this week we have been informed by one of our suppliers that the condensing boiler we use most often is going up by six percent.


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Illustration of team work and data analysis.
The Blue Collar Coach | Kenny Chapman

Sustainable leadership for a sustainable industry

Kenny Chapman
Kenny Chapman
April 15, 2025

Sustainable leadership in home services focuses on long-term success by investing in people and processes. Companies with this approach see 47% higher revenue growth and 36% greater profitability, while those offering professional development enjoy 94% higher employee retention.



Read More
Group photo of Plumbing Outfitters staff, posing in front of two service trucks with new branding.

Branding together: Plumbing contractor rebrand is about more than an image

Texas-based plumbing contractor rebranding initiative leads to YoY revenue increase, improved recruiting and stronger community connections.
Natalie Forster
Natalie Forster
April 3, 2025

In the world of service contractors — where time, labor and oftentimes materials — are in limited supply, establishing a brand and marketing strategy aren’t always top of mind. For Texas-based plumbing contractor, Plumbing Outfitters, undergoing a rebrand was about much more than portraying an image.


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Hail stones in various sizes on grass.
Editorial Opinion | Natalie Forster

Building trust before knocking on doors

Earning one loyal customer may be better than a handful of one-off jobs.
Natalie Forster
Natalie Forster
April 1, 2025

There is a fine line between running a profitable business and taking advantage of customers; ethics, values, transparency and consistency are the standout factors that make sure you’re riding the right side of the line.


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Black female plumber in uniform fixing kitchen sink she sitting on the floor in kitchen and fixing pipe.
Service Plumbing Pros | Matt Michel

Can women help plumbers solve labor shortage

Tips to make the plumbing industry more supportive and inclusive.
Matt Michel
Matt Michel
March 27, 2025

Jane Withers' character, “Josephine the Plumber,” in Comet commercials was popular in the 1960s and 1970s. However, women remain underrepresented in plumbing, which faces a shortage of service plumbers. Recruiting more women could help address this shortage.


Read More
The arm of a businessman gives gold coins to another cropped arm of a man.
Guest Editorial | Chris Buttenham

Phantom stock and profit sharing for top talent

How offering meaningful financial incentives attracts quality talent to privately-owned business.
Chris Buttenham headshot 200x200
Chris Buttenham
March 26, 2025

Small businesses can attract new talent by allowing employees to share in the company's success. Offering phantom stock and profit-sharing can help employees feel valued and invested, moving beyond just earning a paycheck.



Read More
The architect is talking about a new project in the meeting room. Four people are sitting at the table, three wearing yellow construction vests and two white safety helmets on the table.
Guest Editorial | Destry Thompson

From apprentice to all-star

Investing in employee training and development.
Destry Thompson headshot 200x200px
Destry Thompson
March 19, 2025

In the plumbing and HVAC industry, equipping your team with essential skills is crucial. As a general manager, I've seen how investing in training transforms apprentices into top performers, creating a skilled and adaptable workforce.



Read More
Young woman filling a glass of water in the sink. Close-up.
Editorial Opinion | Natalie Forster

Water safety and conservation drive trends in every sector

Increased water monitoring and growing population drive PVF codes and standards to more efficient future.
Natalie Forster
Natalie Forster
March 13, 2025

In February, three key PHVAC trade shows occurred: the AHR Expo in Orlando with over 51,000 attendees, the WWETT Show in Indianapolis focused on wastewater innovations, and the Kitchen & Bath Industry Show (KBIS) in Las Vegas, held with the International Builders’ Show (IBS).



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J.J. Keller CMV vehicles on road
Sponsored By
J. J. Keller & Associates, Inc.

The dash cam game-changer for small business safety

Dash cams can be a game-changer for plumbing and mechanical companies by providing cost-effective protection and improving profitability.
Mark Schedler
March 3, 2025

For small businesses like plumbing and mechanical companies, safe driving is vital to protecting their reputation and avoiding costly accidents. Dash cams offer essential insights into driving behaviors and help exonerate innocent drivers, making the unseen risks on the road more transparent.


Read More
Social Network Online Sharing Connection Concept: Group of people around a table using phones, laptops and tablets on a social network.
Guest Editorial | Andre Nordan & Karan Patel

How software can help tackle the hiring challenges in plumbing

Technology platforms are revolutionizing the hiring process for contracting businesses.
Andre Nordan 200x200 headshot
Andre Nordan
Karan Patel 200x200 headshot
Karan Patel
February 20, 2025

The plumbing industry faces a projected shortage of 550,000 plumbers by 2027, costing skilled trades $5.3 billion annually in hiring and training. However, a rising number of young adults are choosing trade school, which may introduce new talent and challenges for business owners.



Read More
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Bell & Gossett Illustrates Path to Net-zero at AHR Expo

Bell & Gossett Illustrates Path to Net-zero at AHR Expo

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AI can boost efficiency and profitability for plumbing, HVAC contractors

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    The dash cam game-changer for small business safety

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  • NEWS
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    • BATH & KITCHEN PRO
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    • HIGH EFFICIENCY HOMES
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    • WATER TREATMENT
    • PMC COLUMNS
      • Dave Yates: Contractor’s Corner
      • John Siegenthaler: Hydronics Workshop
      • Kenny Chapman: The Blue Collar Coach
      • Matt Michel: Service Plumbing Pros
      • Scott Secor: Heating Perceptions
  • ENGINEERS
    • CONTINUING EDUCATION
    • DECARBONIZATION | ELECTRIFICATION
    • FIRE PROTECTION
    • GEOTHERMAL | SOLAR THERMAL
    • PIPING | PLUMBING | PVF
    • PME COLUMNS
      • Christoph Lohr: Strategic Plumbing Insights
      • David Dexter: Plumbing Talking Points
      • James Dipping: Engineer Viewpoints
      • John Seigenthaler: Renewable Heating Design
      • Lowell Manalo: Plumbing Essentials
      • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
    • RADIANT COMFORT REPORT
    • THE GLITCH & THE FIX
  • INSIGHTS
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    • GREEN PLUMBING & MECHANICAL
    • PROJECT PROFILES
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