Business Management

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Confidentiality is critical when selling a business, as leaked information can jeopardize negotiations, employee retention, and customer relationships. From managing buyer inquiries to determining when to inform employees, careful planning can help protect a company's value and keep the sale on track.

Technicians entered the trades to diagnose problems, fix equipment and provide customers with solutions … usually, it’s not to become salespeople. So, when an owner or service manager announces a new sales training initiative, the intended message and the one technicians hear can be quite different.

Recruiting the next generation is only part of the workforce challenge. Hands-on training, apprenticeships and stronger industry partnerships can help new tradespeople arrive on the jobsite ready to contribute.

On a mechanical job, cost is committed months before it's recorded as actuals. About a third of mechanical contractors say their ERP connection carries what matters. What closes the gap, and why speed depends on where the coding happens.

ServiceTitan released its The Update: 2026 State of AI in the Trades report, revealing that contractors are increasingly focused on how to effectively implement AI and translate its productivity benefits into measurable business results.

From power tools to inspection cameras, you need a lot of specialized equipment to do your work. Theft or accidental damage can leave you without the gear you need to tackle your next job.

If you want the next level, start acting like the operator your next level requires, someone financially disciplined, culture-driven, and relentlessly focused on building a team that can execute fast.

From the warehouse to outside sales, Sam Windsor has built his career from the ground up, finding success through persistence, strong relationships, and a drive to keep learning.

A third-generation plumber who once planned on an office career, Chase West found his calling solving problems, serving customers, and developing the next generation of plumbing professionals.