Business Management

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On large jobs, we sometimes hire subcontractors to help us out. Other times, we will do all of the work in house. Often, we rent tools that make the job easier.

Since home warranty companies deal with numerous customers and service contracts, they can provide a steady stream of work, which helps maintain cash flow, even in slow seasons or during economic downturns.

The 2025 survey asked a handful of simple questions, starting with, “What is your most-used plumbing tool?” Nearly 25% of respondents said Channel Locks, while the majority of other contractors shared that their most-reached-for tool is a set of pump pliers. Adjustable wrenches and screwdrivers, specifically Philips-head, are notably popular as well.

Are you easy to do business with? You might think so, but there's always room for improvement. Here are twelve ways to make it easier for others to work with you. How many do you practice?

Allow your young workers time to learn. Mistakes will happen; turn them into learning opportunities. Do your best to create an environment where questions are encouraged! We all start somewhere, after all. And, most importantly, recognize growth when you see it. Gen-Z workers seem to thrive off of praise, so don’t be shy with it!

Are you easy to do business with? You probably think that. Everyone thinks that. Chances are you can become easier to do business with. Everyone can. Here part one of 24 ways you can be easy to do business with.

In the trades, apprenticeships form the basis for skill development, but the concept should extend beyond entry-level roles to become a lifelong approach to leadership.

Today, AI is changing how people search for services and solve problems. But does this spell the end for traditional local SEO? Not quite. Instead, it signals that plumbing and HVAC businesses must evolve to thrive in an AI-driven world.

I suspect manufacturers have had annual price increases since they began producing the items we need. So far this week we have been informed by one of our suppliers that the condensing boiler we use most often is going up by six percent.

Sustainable leadership in home services focuses on long-term success by investing in people and processes. Companies with this approach see 47% higher revenue growth and 36% greater profitability, while those offering professional development enjoy 94% higher employee retention.