As 2024 ends, the home services industry is seeing rising lead costs and more complex customer journeys. In 2025, businesses should focus on generating quality leads, leveraging data and AI for optimization, and mapping customer journeys to enhance profitability.
As 2025 begins, it's a moment for renewal. In November 2024, ECHA and European authorities updated the REACH proposal to restrict PFAS, aiming to ban them while permitting temporary use until alternatives are available.
Most plumbing companies tend to look alike, making it difficult for them to stand out. The challenge for owners is to identify a unique difference from competitors and promote it effectively.
In Europe, businesses emphasize their external impact over internal corporate culture, as seen in the EU's Corporate Sustainability Reporting Directive (CSRD). This highlights the growing importance of cultural resilience, blending community and sustainability with traditional values. Companies should therefore balance internal practices with their external footprint.
We tackled issues at a 1953 apartment complex with a failing steam system, repairing pumps and leaks. This year, we discovered significant deterioration in the 6-inch steel steam main while preparing for its replacement, highlighting the poor condition of the aging infrastructure.
Keefer Rader of Outlaw Mechanical integrated hydronic heat pumps into a solar-powered home, using a dual-fuel system with U.S. Boiler Co.'s products to manage temperature needs and isolating oxygenated radiant loops with a heat exchanger, completing the retrofit in five days.
