Many hydronic installers look for ways to differentiate their work, to craft a specific look — maybe even a “brand” — that resonates with customers. For Fernando Lobo, owner of Fairfield, Connecticut-based 1 Call Services, that unique look begins with the raw material list he builds when sizing a boiler replacement, or new boiler install.

Ray Bramble, along with his sons, Ryan Bramble and Bradley Bramble, are no strangers to franchising. The Brambles converted their family-owned and operated HVAC contracting business to an Aire Serv franchise — a Neighborly company — in 2009, mostly due to a lack of systems in place at the time.

BNP Media’s Plumbing Group is finally settling back in after a whirlwind of travel this past month. We’ve been racking up those frequent flier miles attending NKBA’s Kitchen & Bath Industry Show (KBIS), IMARK Plumbing, the AHR Expo and the WWETT show. While there was a ton to see at each event, for the purposes of this column, we’re going to focus on KBIS.

Many U.S. businesses across a variety of sectors have experienced new challenges over the last year — this is particularly true for those in the mechanical, engineering, and plumbing (MEP) industries. In early 2022, the MEP sector saw labor shortages and supply chain disruptions lead to increased labor and material costs, while later in the year and early into 2023, businesses are experiencing slowing demand for building and renovation. Unsurprisingly, this dynamic has culminated in constantly fluctuating profit margins for many MEP business owners.