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Contractors have found that, when used correctly, camera systems simplify their lives, increase their options, and pay for themselves very quickly.

When options are framed around lifestyle improvements rather than just technical fixes, customers are far more likely to engage, understand the value and ultimately choose what’s right for them.

According to the U.S. Department of Energy, geothermal heat pumps are among the most efficient HVAC technologies available, capable of significantly reducing building energy consumption.

Water treatment is moving from an optional add-on to a core component of plumbing system design and installation.

Sometimes the smartest move on a punch list isn’t proving you’re right; it’s protecting the relationship.

As the United States (U.S.) States pioneer regulations for trace chemicals, manufacturers, specifying engineers, and contractors must adapt to a new era.

What if your boiler system could automatically switch between heat sources based on energy cost? A closer look at staging logic, relays and smarter system control.

Editor Kristen Bayles spoke with Blake Turner, master trainer at Nexstar, to discuss the misconceptions surrounding "upselling," and how through a few simple steps — focusing on communication, presenting options, and helping customers make informed decisions — contractors can improve both the customer experience and their business outcomes, without ever feeling like a salesperson.

The air-to-water heat pump summit was held on March 4th in Burlington, VT, and attended by over 120 people.