Business Management

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No one claims that running a small business is simple. However, there are ways to make it easier, starting with how you begin each day.

As 2025 unfolds, rapid changes in technology and the global landscape are creating both challenges and opportunities for growth. Embracing these shifts with confidence can help individuals and businesses thrive amid uncertainty.

HVAC enrollment for the PHCC Academy has seen a significant growth (1,984 percent) over the past 5 years – a trend the Foundation expects to continue in the future.

After five years with Supply House Times, Natalie Forster gained valuable insights into the supply chain and developed relationships with PHCP-PVF wholesalers. Now, as the new Editorial Director for both Supply House Times and Plumbing & Mechanical, she'll engage daily with all supply chain participants, including wholesalers, contractors, and engineers.

The Plumbing-Heating-Cooling Contractors—National Association (PHCC) will host its 2025 Legislative Conference on May 20-21 at the YOTEL Washington D.C. This annual event provides plumbing and HVAC contractors with the opportunity to connect directly with federal lawmakers and advocate for the industry’s most pressing priorities.

Video marketing is crucial for plumbing and HVAC contractors to stand out and build credibility. Using smartphones for easy video creation and sharing on platforms like YouTube helps contractors become trusted industry experts.

As 2024 ends, the home services industry is seeing rising lead costs and more complex customer journeys. In 2025, businesses should focus on generating quality leads, leveraging data and AI for optimization, and mapping customer journeys to enhance profitability.

Most plumbing companies tend to look alike, making it difficult for them to stand out. The challenge for owners is to identify a unique difference from competitors and promote it effectively.

In Europe, businesses emphasize their external impact over internal corporate culture, as seen in the EU's Corporate Sustainability Reporting Directive (CSRD). This highlights the growing importance of cultural resilience, blending community and sustainability with traditional values. Companies should therefore balance internal practices with their external footprint.

Transitioning from an independent plumber to a franchisee offers benefits like brand support but requires careful consideration of standards, costs, and new management skills for success.