Business Management

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For contractors, summer is the perfect opportunity to build trust and establish themselves as the experts homeowners can turn to when those projects become more complicated and they need professional support. Home service professionals who have already built credibility and visibility are far more likely to earn that business.

Here is the truth I have seen time and time again: most businesses do not struggle with ideas, they struggle with execution. The gap between what we know and what we consistently do is where businesses either grow or stall.

In a hyper-competitive market, talent poaching happens instantly. Salary matches provide short-term retention, but fail to build long-term loyalty. The true competitive advantage comes from the daily workplace experience.  

A new PHCC-backed program inside Hamilton County Jail is equipping inmates with hands-on HVAC and plumbing skills.

While managing field productivity is critical, many contractors routinely overlook a silent profit killer hiding in plain sight: material procurement.

Manufacturers announced another round of PHCP-PVF price increases in June, with adjustments affecting insulation, valves, fittings, pumps, water heating products, and specialty plumbing components. See which suppliers raised prices and when the changes take effect.

Whatever the reason, preparing to sell the company you have created and managed is a major decision that requires careful planning.

AI-powered receptionists are emerging as a tool that can help businesses improve responsiveness, streamline operations, and compete more effectively in an increasingly fast-paced market.

Revenue may show growth, but KPIs such as gross profit per technician, utilization rates and cash flow provide a clearer view of business performance.

Plumbing and PVF manufacturers announced another round of price adjustments in May, with most increases falling in the low- to mid-single-digit range, while select product categories, including press fittings, grooved products, valves, PVC fittings, and specialty piping systems, saw larger increases.