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Home » Topics » Plumbing & Mechanical Contractor

Plumbing & Mechanical Contractor
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Contractor and Customer
Contractor's Corner | Dave Yates

Contractors who respond to punch lists with professionalism — not defensiveness — earn lasting trust

Punch list
Dave Yates
Dave Yates
April 10, 2026
Sometimes the smartest move on a punch list isn’t proving you’re right; it’s protecting the relationship.
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A woman with a toolbox.

What's the best-paying state for a plumber?

Recent research from Construction Coverage shows which states and cities offer plumbers the highest wages.
Kristen Bayles 200x200 headshot
Kristen R. Bayles
April 3, 2026

Plumbing remains a stable and essential career, but the competition for talent is increasing. Contractors who understand regional wage trends and adjust accordingly will be better positioned to attract and retain the workforce they need.


Read More
And So It Flows Podcast: Rethinking Upselling
And So It Flows Podcast

Podcast: Rethinking Upselling

It’s all about service, not sales
Kristen Bayles 200x200 headshot
Kristen R. Bayles
April 3, 2026
Editor Kristen Bayles spoke with Blake Turner, master trainer at Nexstar, to discuss the misconceptions surrounding "upselling," and how through a few simple steps — focusing on communication, presenting options, and helping customers make informed decisions — contractors can improve both the customer experience and their business outcomes, without ever feeling like a salesperson.
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Contractors in Discussion
Hydronics Workshop | John Siegenthaler

The air-to-water heat pump summit brought contractors, suppliers, and educators together for hydronic technology

Sold-out summit
John Siegenthaler 200x200 author headshot on a white background.
John Siegenthaler, P.E.
April 3, 2026
The air-to-water heat pump summit was held on March 4th in Burlington, VT, and attended by over 120 people.
Read More
The Family Plumber Team
Guest Editorial | Mike Prencavage Jr. & Chris Lollini

Building a profitable plumbing business in an uncertain market

Why efficiency, community trust and disciplined leadership are becoming the real growth levers for contractors.
Chris Lollini circle headshot updated 200x200
Chris Lollini
Mike Prencavage Jr.
Mike Prencavage Jr.
March 20, 2026
The next era of the trades won’t be dominated solely by the most prominent brands or the loudest marketers. It will be shaped by operators who understand efficiency, protect their margins, and invest in genuine relationships.
Read More
Shower Head
Contractor's Corner | Dave Yates

Cold snaps don’t just freeze pipes; they steal hot water

Dave Yates
Dave Yates
March 20, 2026
A common plea during the recent bitter cold spell: no heat, frozen pipes, frozen underground water service line and sewer lines, too! But, there’s always at least one issue homeowners never expected - running out of hot water when they haven’t had that problem previously.
Read More
Thermostat Control
Hydronics Workshop | John Siegenthaler

Why thermal mass and domestic hot water demand don’t always play nicely together

Hands off!
John Siegenthaler 200x200 author headshot on a white background.
John Siegenthaler, P.E.
March 18, 2026
When radiant slabs and high-demand fixtures share a heat source, thermal equilibrium doesn’t always favor the shower.
Read More
And so it flows - The Cost of Missed Calls
And So It Flows Podcast

Podcast: The cost of missed calls

How missing calls can affect your business, your revenue, and your reputation.
Kristen Bayles 200x200 headshot
Kristen R. Bayles
March 17, 2026
In this episode of And So It Flows, Kristen Bayles spoke with Jane Blanchard, head of brand and marketing at Service Forge, about a challenge many contractors underestimate: the true cost of missed calls.
Read More
Dripping Pipe
Heating Perceptions | Scott Secor

As temperatures plunge across the eastern U.S., emergency calls surge

Cold Calls
Scott Secor
Scott Secor
March 13, 2026
The recent cold weather means one thing for contractors: an increase in calls.
Read More
Uponor Installation

The end of reactive service

Sensorization, analytics, and service model transformation is changing the way that contractors react to, and are able to prevent, disruptions of service.
Kristen Bayles 200x200 headshot
Kristen R. Bayles
March 12, 2026
In a data-informed environment, plumbing and mechanical systems become managed infrastructure — visible, measurable and continuously optimized. Contractors who embrace that reality position themselves not simply as technicians, but as long-term asset stewards in an increasingly performance-driven built environment.
Read More
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