The new technology aims to improve the way homeowners shop for residential services online.
April 21, 2026
With conversational buying, Contractor Commerce embeds AI directly into the shopping experience, allowing the end consumer to enjoy a more natural, personalized and responsive process.
It’s tempting to chase new work without fully evaluating whether the project aligns with operation capacity or financial structure. We’ve all heard, “bigger is better,” after all. However, contractors need to establish clear criteria before pursuing additional work. That includes evaluating a few key factors.
This is BDR's first live, in-person training program.
March 3, 2026
The first course in the new ongoing training program, Managing & Growing Service Profitably, took place Feb. 25-26, and the next will take place on March 31 - April 1 for Top Gun Technician Excellence.
A. O. Smith expands its footprint in the commercial water management market with the $470 million acquisition.
November 12, 2025
A. O. Smith Corporation has signed a definitive agreement to acquire Leonard Valve, a leader in thermostatic and digital mixing valves, along with its Heat-Timer brand.
People from all over the world came together with a shared purpose: to learn, grow, and help one another succeed. I sat with plumbers from Georgia during one session, and over lunch, I joined a group from Wisconsin. We talked about everything from the unique challenges of running a business in different regions to funny on-the-job stories that reminded us all why we love this industry.
As many companies adopt growth-oriented language, it’s important to explore the tactical strategies behind it. Key benchmarks to consider include: What roles do we need to fill in the next few years? How do we retain our experienced employees? Who is our ideal customer and how many will we have in three years? What are our projected revenues in 5 and 10 years? Are our plans aligned with healthy gross and EBITDA margins?