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Home » business development

Articles Tagged with ''business development''

Man in a business suit holding virtual digital marketing words and icons.
Guest Editorial | Katie Donovan

Preparing for 2025: Strategies to navigate rising costs and evolving customer behavior in home services

How contractors should handle the rising costs to acquire leads.
Katie Donovan 200x200 headshot
Katie Donovan
January 13, 2025

As 2024 ends, the home services industry is seeing rising lead costs and more complex customer journeys. In 2025, businesses should focus on generating quality leads, leveraging data and AI for optimization, and mapping customer journeys to enhance profitability.


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Black chess pieces in a line behind one yellow chess piece over white background.
Service Plumbing Pros | Matt Michel

8 ways to stand out from your competitors

Make the difference the difference
Matt Michel
Matt Michel
January 10, 2025

Most plumbing companies tend to look alike, making it difficult for them to stand out. The challenge for owners is to identify a unique difference from competitors and promote it effectively.


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Illustration of a businessman holding up a large orange arrow with a rope.
The Blue Collar Coach | Kenny Chapman

Cultural resilience: Is your home services business ready for change in 2025?

Ensure your company is culturally healthy and resilient, inside and out.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
January 9, 2025

In Europe, businesses emphasize their external impact over internal corporate culture, as seen in the EU's Corporate Sustainability Reporting Directive (CSRD). This highlights the growing importance of cultural resilience, blending community and sustainability with traditional values. Companies should therefore balance internal practices with their external footprint.


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Robotic hand and human touch global virtual Icon representing the exchange of artificial intelligence brains with humans.
Editorial Opinion | Nicole Krawcke

How AI can help forge human connections

Find ways for artificial intelligence to augment operations and reallocate resources to more important tasks.
Nicole Krawcke head shot 2024
Nicole Krawcke
December 13, 2024

Embrace AI to future-proof your team and enhance human connections in the workplace. AI is transforming industries by augmenting productivity and redefining job roles.


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The Blue Collar Coach | Kenny Chapman

Energy management is the new time management

Managing your most valuable resource is the key to success.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
December 6, 2024

Enhance productivity and well-being by shifting from time management to energy management. Prioritizing physical, mental, and emotional energy can significantly improve your leadership and transform your organization. Recognize that your energy is your most valuable resource and manage it wisely.



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Chatbot AI - Artificial Intelligence digital concept
Nexstar Network’s annual Super Meeting 2024

Leveraging AI can boost efficiency and profitability for plumbing, HVAC contractors

Technology is changing every aspect of the home services industry.
Nicole Krawcke head shot 2024
Nicole Krawcke
December 3, 2024

The home services industry is rapidly adopting artificial intelligence (AI), as showcased at the Nexstar Network Super Meeting. Experts like Rocky Ozacki stress the urgency of AI integration, while companies like SafeAire and Avoca AI demonstrate how these technologies enhance operations and customer interactions.


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Work trucks
Service Plumbing Pros | Matt Michel

9 things to make your trucks more effective in your plumbing business

Your vehicles are a projection of your brand into the market.
Matt Michel
Matt Michel
November 8, 2024

Your vehicles are a projection of your brand into the market.


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The Reins team poses for a photo in front of their booth at Nexstar Network’s Super Meeting.
Editorial Opinion | Nicole Krawcke

Want to retain employees? Give them a reason to stay

New company provides unique incentives for employee retention in the skilled trades.
Nicole Krawcke head shot 2024
Nicole Krawcke
October 23, 2024

Retaining skilled employees is vital for plumbing and HVAC contractors. High turnover leads to disruptions and decreased customer satisfaction. To address this, many are finding innovative ways to encourage retention, including unique approaches from new companies.




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Four stacks of silver coins next to a red and white toy house with a blurry background.
Service Plumbing Pros | Matt Michel

The psychology of plumbing pricing

8 things to keep in mind.
Matt Michel
Matt Michel
October 15, 2024

We all know about pricing, right? Hopefully, we know the difference between markup and margin. We know how to calculate break even. Here are eight things you should know about the psychology of pricing.


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Euro coins stacked on top of each other in different positions.
Guest Editorial | Ralph Sita, Jr.

When to invest in your contracting business

Striking a balance.
Ralph Sita Jr.
Ralph P. Sita Jr. CPA
September 13, 2024

After hard work, your contracting company is turning a profit. You need to decide when to invest some of that money back into the business, balancing saving and making improvements to stay competitive.


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