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Home » business development

Articles Tagged with ''business development''

Brand name written over black paper background with white and blue wooden colored pencils. 3D illustration.
Service Plumbing Pros | Matt Michel

Six things that matter about your branding

Best practices for building a brand image in your market.
Matt Michel
Matt Michel
September 11, 2024

Developing a strong brand can significantly impact your plumbing company by making it more familiar and less intimidating to consumers. This can lead to more calls and reduced marketing costs. Here are six important factors to consider when building a brand and brand image in your market.


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Network of colorful pins connected with a line. High angle view. 3D render.
The Blue Collar Coach | Kenny Chapman

The importance of processes in the home services trades

Processes can provide the structure and consistency needed for growth and success.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
September 10, 2024

Processes are the third component of our success strategy — organizational charts, scorecards, and processes. Two months ago, I began a three-part series to focus on each of them. This month, we are going to bring that strategy full circle by discussing processes.



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Hand holding sad face wooden block with one-star rating below.
Editorial Opinion | Nicole Krawcke

Ensure clear, effective communication with customers and your team.

Communication breakdowns
Nicole Krawcke head shot 2024
Nicole Krawcke
August 15, 2024

I reached out to some of the best coaches in the industry for some perspective on communicating clearly and effectively with customers and each other and best practices for how contractors should handle communication breakdowns.


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Happy team of architects hugging in a circle at a construction site smiling and wearing helmets.
Guest Editorial | Kevin Hill

Leadership tips and best practices

Build your best team.
Kevin Hill
Kevin Hill
August 14, 2024

When we hear about a 'dream team,' our minds envision the perfect basketball team or a group of highly skilled attorneys assembled for a high-profile legal matter. But creating a team that consistently delivers great results shouldn't be limited to sports or legal teams.


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0724 PM Matt Michel column feature image: People and modern technology connection.
Service Plumbing Pros | Matt Michel

6 groups every plumber should join

The benefits of networking.
Matt Michel
Matt Michel
July 10, 2024

Plumbers are typically independent and work alone from a service truck, but there are significant benefits to joining groups. These can include learning from peers and expanding your customer base. Consider joining these six groups as a plumber.


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Organizational chart using multi-colored human figures
The Blue Collar Coach | Kenny Chapman

How organizational charts accelerate team efficiency

A game plan for success.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
July 2, 2024

Our training at The Blue Collar Success Group focuses on three crucial areas: scorecards, processes, and organizational charts. These components are essential for clarity, motivation, and accountability. This month, we will focus on organizational charts.


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Smiling construction worker shaking hands with supervisor while standing in building in construction process.
Service Plumbing Pros | Matt Michel

4 things you must do to justify a higher price

Best practices for earning more revenue.
Matt Michel
Matt Michel
June 10, 2024

In every market, some companies offer low-priced products, while others offer high-priced premium products. If you want to justify a higher price, here are four things you must do.


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Diverse group of male and female business professionals talking together in corporate office lobby during social gathering.
Service Plumbing Pros | Matt Michel

Networking for commercial plumbers

Nine ways to build key relationships.
Matt Michel
Matt Michel
May 7, 2024

Larry Taylor, a renowned contractor, believed that networking is the key to commercial sales. Business is built on relationships, and networking helps build them. Here are nine ways to network effectively.


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Low angle close-up of two hands passing a relay baton, with focus on the hand holding the baton, against a clear blue sky.
The Blue Collar Coach | Kenny Chapman

Nurturing the next generation of leaders in the home services trades

Best practices for succession planning.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
May 3, 2024

Succession is a crucial phase for leaders. Proper planning and strategy can make it the best decision for the company.


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April 2024 Kenny Chapman Column feature image of a woman's legs with an orange dress walking over fire.
The Blue Collar Coach | Kenny Chapman

Trust-filled culture builds happy workplace and boosts productivity

Cultivating a culture of trust
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
March 29, 2024

Trust-building in corporate culture often used to involve dramatic events like fire-walking retreats, placing the onus of risk and trust on team members. However, there's now a shift towards recognizing trust-building as a daily, intentional effort integral to creating positive workplace environments.


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