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Home » business development

Articles Tagged with ''business development''

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The Blue Collar Coach | Kenny Chapman

Empathy as a competitive advantage

Steps to lead with empathy to improve your business.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
March 17, 2025

Empathy is a critical leadership tool in the home services trades, enhancing decision-making and fostering innovation, employee satisfaction, and retention. Research shows that empathetic leaders can significantly drive success, making it more than just a soft skill.



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PM0815_Products_HouseCall-Pro_resized.jpg

Housecall Pro champions future of the trades industry with Housecall Pro for Education program

March 3, 2025

The software platform Housecall Pro has announced its new Housecall Pro for Education program.


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A businessman standing amidst the confusion of a cloud of scribbled lines pokes his head above the cloud as he looks ahead through a pair of binoculars and searches for clarity.
The Blue Collar Coach | Kenny Chapman

Leading with clarity in a complex world

Strategies for achieving and sustaining mental clarity.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
February 14, 2025

As 2025 unfolds, rapid changes in technology and the global landscape are creating both challenges and opportunities for growth. Embracing these shifts with confidence can help individuals and businesses thrive amid uncertainty.



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Applewood Plumbing Heating & Electric work truck as a backdrop for a marketing video.
Editor's Note | Nicole Krawcke

Why plumbing contractors must embrace video in 2025

Google is prioritizing video content for ranking results.
Nicole Krawcke head shot 2024
Nicole Krawcke
January 15, 2025

Video marketing is crucial for plumbing and HVAC contractors to stand out and build credibility. Using smartphones for easy video creation and sharing on platforms like YouTube helps contractors become trusted industry experts.


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Guest Editorial | Katie Donovan

Preparing for 2025: Strategies to navigate rising costs and evolving customer behavior in home services

How contractors should handle the rising costs to acquire leads.
Katie Donovan 200x200 headshot
Katie Donovan
January 13, 2025

As 2024 ends, the home services industry is seeing rising lead costs and more complex customer journeys. In 2025, businesses should focus on generating quality leads, leveraging data and AI for optimization, and mapping customer journeys to enhance profitability.


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Service Plumbing Pros | Matt Michel

8 ways to stand out from your competitors

Make the difference the difference
Matt Michel
Matt Michel
January 10, 2025

Most plumbing companies tend to look alike, making it difficult for them to stand out. The challenge for owners is to identify a unique difference from competitors and promote it effectively.


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Illustration of a businessman holding up a large orange arrow with a rope.
The Blue Collar Coach | Kenny Chapman

Cultural resilience: Is your home services business ready for change in 2025?

Ensure your company is culturally healthy and resilient, inside and out.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
January 9, 2025

In Europe, businesses emphasize their external impact over internal corporate culture, as seen in the EU's Corporate Sustainability Reporting Directive (CSRD). This highlights the growing importance of cultural resilience, blending community and sustainability with traditional values. Companies should therefore balance internal practices with their external footprint.


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Editorial Opinion | Nicole Krawcke

How AI can help forge human connections

Find ways for artificial intelligence to augment operations and reallocate resources to more important tasks.
Nicole Krawcke head shot 2024
Nicole Krawcke
December 13, 2024

Embrace AI to future-proof your team and enhance human connections in the workplace. AI is transforming industries by augmenting productivity and redefining job roles.


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The Blue Collar Coach | Kenny Chapman

Energy management is the new time management

Managing your most valuable resource is the key to success.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
December 6, 2024

Enhance productivity and well-being by shifting from time management to energy management. Prioritizing physical, mental, and emotional energy can significantly improve your leadership and transform your organization. Recognize that your energy is your most valuable resource and manage it wisely.



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Nexstar Network’s annual Super Meeting 2024

Leveraging AI can boost efficiency and profitability for plumbing, HVAC contractors

Technology is changing every aspect of the home services industry.
Nicole Krawcke head shot 2024
Nicole Krawcke
December 3, 2024

The home services industry is rapidly adopting artificial intelligence (AI), as showcased at the Nexstar Network Super Meeting. Experts like Rocky Ozacki stress the urgency of AI integration, while companies like SafeAire and Avoca AI demonstrate how these technologies enhance operations and customer interactions.


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