search
cart
facebook instagram twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
  • PRODUCTS
    • FEATURED PRODUCTS
  • CONTRACTORS
    • BATH & KITCHEN PRO
    • BUSINESS MANAGEMENT
    • HIGH EFFICIENCY HOMES
    • TECHNOLOGY
    • WATER TREATMENT
    • PMC COLUMNS
      • Dave Yates: Contractor’s Corner
      • John Siegenthaler: Hydronics Workshop
      • Kenny Chapman: The Blue Collar Coach
      • Matt Michel: Service Plumbing Pros
      • Scott Secor: Heating Perceptions
  • ENGINEERS
    • CONTINUING EDUCATION
    • DECARBONIZATION | ELECTRIFICATION
    • FIRE PROTECTION
    • GEOTHERMAL | SOLAR THERMAL
    • PIPING | PLUMBING | PVF
    • PME COLUMNS
      • Christoph Lohr: Strategic Plumbing Insights
      • David Dexter: Plumbing Talking Points
      • James Dipping: Engineer Viewpoints
      • John Seigenthaler: Renewable Heating Design
      • Lowell Manalo: Plumbing Essentials
      • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
    • RADIANT COMFORT REPORT
    • THE GLITCH & THE FIX
  • INSIGHTS
    • CODES
    • GREEN PLUMBING & MECHANICAL
    • PROJECT PROFILES
    • COLUMNS
      • Codes Corner
      • Kristen R. Bayles: Editorial Opinion
      • Guest Editorial
    • SPONSOR INSIGHTS
  • MEDIA
    • EBOOKS
    • PODCASTS
    • VIDEOS
    • WEBINARS
  • RESOURCES
    • BIG BOOK DIRECTORY
    • REP LOCATOR
    • INDUSTRY CALENDAR
    • Letters to the Editor
    • PM BOOKSTORE
    • CE CENTER
    • MARKET RESEARCH
    • CLASSIFIEDS
  • EMAGAZINE
    • EMAGAZINE
    • ARCHIVE ISSUES
    • CONTACT
    • ADVERTISE
  • SIGN UP!
Home » sales

Articles Tagged with ''sales''

Phone being used

Your Sales Team Isn’t Posting and It’s Costing You Millions

It’s easy to think of social media as optional or secondary. But, the cost of not showing up compounds quickly
Alicia Branham
Alicia Branham
May 26, 2026

This isn't something to brush off or circle back to when things “slow down.” It’s not a marketing problem sitting neatly in someone else’s department.


Read More
Contractor with Customers

Rethinking upselling: guide, don't sell

What contractors get wrong about upselling, and how to fix it.
Kristen Bayles 200x200 headshot
Kristen R. Bayles
April 17, 2026
When options are framed around lifestyle improvements rather than just technical fixes, customers are far more likely to engage, understand the value and ultimately choose what’s right for them.
Read More
And So It Flows Podcast: Rethinking Upselling
And So It Flows Podcast

Podcast: Rethinking Upselling

It’s all about service, not sales
Kristen Bayles 200x200 headshot
Kristen R. Bayles
April 3, 2026
Editor Kristen Bayles spoke with Blake Turner, master trainer at Nexstar, to discuss the misconceptions surrounding "upselling," and how through a few simple steps — focusing on communication, presenting options, and helping customers make informed decisions — contractors can improve both the customer experience and their business outcomes, without ever feeling like a salesperson.
Read More
Raj Midha, CMO at Redwood Services.

Why sales follow-up matters more than ever

Raj Midha discusses how to make sure you aren't losing out on revenue.
Kristen Bayles 200x200 headshot
Kristen R. Bayles
February 26, 2026

According to recent research by Google, 70% of customers now take over a day to decide on which company to go to for both plumbing and HVAC jobs – even worse, 40% take up to a whole week. That means by not following up, you could be missing out on thousands in lost revenue. 


Read More
Tankless hot water heater

A guide to rebates, including how to stack them

Rebates, without the headaches
Kristen Bayles 200x200 headshot
Kristen R. Bayles
February 11, 2026

Presenting rebate amounts and net costs alongside energy savings over time can shift the conversation from “How much will it cost?” to “What’s this really worth?”


Read More
HARDI's sales growth chart for the month of August.

HARDI Distributors report 0.5% revenue decrease in August

HARDI attributes this decline to August having one less billing day than last year.
October 6, 2025

Sales growth for the year has been steady, despite declines in cooling degree days. 


Read More
Geoffery Holloway, the new VP and general manager at HeatLink.

HeatLink announces hiring of new vice president and general manager

Geoffery Holloway has been appointed to vice president and general manager.
September 26, 2025

Holloway brings over twenty five years of experience in the industry to this role, including his most recent role as VP of Canadian sales at A.O. Smith Enterprises. 


Read More
Jacob Lilley, the new regional sales manager, Industrial Division, for the Western region for M. K. Morse.

Morse enhances sales team with new hire

Jacob Lilley has joined the team at M. K. Morse as the regional sales manager, industrial division, in the Western Region.
August 7, 2025

Lilley brings more than a decade of experience within the industry to the sales team at M. K. Morse. 


Read More
Will Hummel, the new director of sales enablement for NIBCO.

NIBCO promotes Hummel to director, sales enablement

Hummel will lead the development of a sales enablement program in this role.
July 31, 2025

With more than 25 years of experience, Hummel hopes to elevate customer service and deepen partnerships in this newly created role. 


Read More
Matt Pomeroy, the new technical sales manager.

Morse enhances sales team with new hire

Matt Pomeroy has joined the team as technical sales manager.
July 9, 2025

Pomeroy has more than 30 years of experience in the metal industry. 


Read More
Previous 1 2 3 4 5 6 7 8 9 … 14 15 Next
Manage My Account
  • Newsletters
  • Online Registration
  • Subscription Customer Service
  • eMagazine
  • Manage My Preferences

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the Plumbing & Mechanical audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of Plumbing & Mechanical or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • Industrial cooling tower, pipe system and valves infrastructure on rooftop
    Sponsored byRemarcable

    Why Mechanical Contractors' CFOs See Job Costs Weeks Too Late

  • ClearLOC pipe fittings
    Sponsored byLegend

    How Plumbing Professionals Are Reducing Installation Time Through Smarter Connection Design

  • HyperPure® PE-RT tubing
    Sponsored byLegend

    Why Sustainable Innovation Will Shape the Future of Plastic Pipe

Popular Stories

PMCxE Next-Gen All-Stars 2026

2026 Next Gen All Stars: Top 40 Under 40 PHCP-PVF Professionals

PVC pipes.

Six Distributors Named Alleged Co-Conspirators in PVC Price-Fixing Case

The Glitch & The Fix

The Glitch & The Fix: When a Heat Pump Retrofit Causes Reverse Boiler Flow

eBook | 2026 Radiant & Hydronics All Stars

Poll

Getting your new hire jobsite-ready

How long does it typically take to get a new hire jobsite-ready?
View Results Poll Archive

Products

The Water Came To A Stop

The Water Came To A Stop

See More Products

Keep your content unclogged with our newsletters!

Stay in the know on the latest plumbing & piping industry trends.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
    • Supply House Times
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • Newsletter
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing