Articles by Kristen R. Bayles

The latest numbers show that water heater shipments continued to soften in April, reflecting many of the same economic pressures affecting residential construction and remodeling activity. 

Industry leaders say Gen Z sees something previous generations may have overlooked: the trades offer purpose, opportunity and a chance to make a tangible impact every day.

National HVAC Technician Day serves as a reminder of the vital role these professionals play every day. While the industry continues working to strengthen its workforce pipeline, technicians remain the people who keep buildings running, businesses operating and communities comfortable.

The legislation transfers oversight from the State Plumbing Board of Louisiana and lowers training requirements, prompting debate over the future of plumbing licensure and apprenticeship.

AI-powered receptionists are emerging as a tool that can help businesses improve responsiveness, streamline operations, and compete more effectively in an increasingly fast-paced market.

The annual competition highlights the industry's top technicians while inspiring future generations to pursue careers in HVAC. 

Co-founders Jay Hollabaugh and Brenda Cashdollar discuss the company’s growth, hands-on training philosophy, technology investments and commitment to building long-term relationships across the plumbing industry.

The Environmental Protection Agency’s Lead and Copper Rule Improvements mandate the replacement of all lead service lines within the next decade, driving what is expected to be one of the largest drinking water infrastructure efforts in recent history.

Revenue may show growth, but KPIs such as gross profit per technician, utilization rates and cash flow provide a clearer view of business performance.