Articles by Kristen R. Bayles

Tools plumbing

Prevention over panic: Educating tenants and customers to avoid costly mishaps

Why preventive plumbing isn’t just a service; it’s the difference between a minor repair and a full-blown disaster.
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Kristen R. Bayles
September 24, 2025

A proactive replacement of the garbage disposal months earlier would have eliminated the risk entirely. A routine inspection could have flagged the weak points before they failed. Educating tenants about proper system use — no paint down the drain, ever — might have stopped the problem at its source.


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The team at Cooper's Plumbing & Air.

Purpose over paychecks

One Georgia business tries new retention strategies inspired by the tech industry.
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Kristen R. Bayles
September 22, 2025

Faced with costly turnover and a tightening labor market, Cooper’s Plumbing & Air partnered with Reins to launch an equity-based incentive system that gives employees real ownership in the business. The approach has boosted retention, strengthened culture, and offers a model for how contractors can keep teams engaged beyond paychecks alone.


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Hologram of drawing of a house project over blueprints

Engineering for a connected future

Why today’s engineers must think beyond isolated systems to design adaptable, future-proof buildings.
Kristen Bayles 200x200 headshot
Kristen R. Bayles
September 19, 2025

Designing and managing buildings today means thinking beyond individual systems: it’s about creating integrated environments that are equally efficient, adaptable, and sustainable. Connected buildings are reshaping system integration, but what does that mean for engineers, and how can smart design choices today future-proof buildings for tomorrow?


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