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Home » Authors » Kristen R. Bayles

Articles by Kristen R. Bayles

Taylor Bray

2026 Next Gen All-Star: Taylor Bray

Growing San Diego’s next generation of plumbers
Kristen Bayles 200x200 headshot
Kristen R. Bayles
September 16, 2026

What started with an Indeed job ad became a mission for Taylor Bray, who is helping tackle the skilled labor shortage by creating new pathways into the plumbing industry.




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David Blair

2026 Next Gen All-Star: David Blair

Solving problems, improving operations
Kristen Bayles 200x200 headshot
Kristen R. Bayles
September 16, 2026

From moving product to becoming a company shareholder, David Blair has built his PHCP-PVF career around problem-solving, operational improvements, and an appreciation for the essential work happening behind the walls.



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Josh Berry

2026 Next Gen All-Star: Josh Berry

From investor to industry innovator
Kristen Bayles 200x200 headshot
Kristen R. Bayles
September 16, 2026

After first discovering PHCP-PVF as an investor, Josh Berry moved inside the industry, where he’s tackling complex business challenges and helping support housing growth.



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Daniel Bears

2026 Next Gen All-Star: Danny Bears

Solving problems, building technicians
Kristen Bayles 200x200 headshot
Kristen R. Bayles
September 16, 2026

From mastering tough service calls to developing the next generation of technicians, Daniel “Danny” Bears has built his career around solving problems, sharing knowledge, and earning customers’ trust.


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Katherine Asa

2026 Next Gen All-Star: Katherine Asa

Curiosity builds a career in PHCP-PVF
Kristen Bayles 200x200 headshot
Kristen R. Bayles
September 16, 2026

From building materials to building relationships, Katherine Asa has turned her curiosity into an 11-year career, while continuing to explore new ideas and opportunities in PHCP-PVF.


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My Professional Plumber's truck in front of a house.
Truck of the Month

Truck of the Month: My Professional Plumber

The Knoxville, TN based plumbing company is celebrating 16 years in the business with a fresh new look.
Kristen Bayles 200x200 headshot
Kristen R. Bayles
August 31, 2026

The Knoxville, Tennessee-based company has been in business for 16 years, and is expanding beyond plumbing to add heating and air services. For owner Jamie Foster, that growth presented an opportunity to rethink the company’s longtime branding.


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An infographic with "Water Heater Shipment Data" over a chart.

Water Heater Shipments Show Signs of Improvement in June

AHRI data shows residential gas and electric shipments returning to monthly growth, while the commercial market remains mixed through the first half of 2026.
Kristen Bayles 200x200 headshot
Kristen R. Bayles
August 27, 2026

Three of the four storage water heater categories posted year-over-year monthly increases: residential gas rose 6.7%, residential electric increased 0.8% and commercial electric jumped 10.9%. Commercial gas was the exception, declining 5%.


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And So It Flows with Mike Rizzuto
And So It Flows Podcast

How Shower Design is Changing

Shower design has come a long way from the days when homeowners simply accepted whichever drain happened to be on the plumber's truck.
Kristen Bayles 200x200 headshot
Kristen R. Bayles
August 18, 2026
On this episode of And So It Flows, Plumbing & Mechanical Associate Editor Kristen Bayles is joined by Mike Rizzuto, National Technical Sales West for Infinity Drain, to discuss how changing consumer expectations are reshaping shower and drain design.
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Birmingham Small Business Week

The Next Shift in Wastewater Training

As utilities prepare for large-scale retirements, Nyad is building an AI tool to preserve operator knowledge and deliver guidance when newer workers need it most.
Kristen Bayles 200x200 headshot
Kristen R. Bayles
August 11, 2026

For Nyad, success is not measured by removing operators from the process. It is measured by giving more operators access to the kind of guidance that has traditionally depended on who happened to be on shift.


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Water damage and mold in a room.

When Every Minute Counts: The Plumber's Role in Water Damage Recovery

According to restoration professionals, the first hour after a plumbing failure often determines whether damage remains a relatively straightforward cleanup, or escalates into mold remediation, structural repairs and the permanent loss of furniture, electronics and irreplaceable family heirlooms.
Kristen Bayles 200x200 headshot
Kristen R. Bayles
August 6, 2026

Today's plumbing professionals do far more than repair broken pipes. By connecting homeowners with trusted restoration partners early in the process, they can help minimize structural damage, preserve irreplaceable belongings and guide customers through one of the most stressful events they may ever experience. 


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