As utilities across the United States prepare to meet new federal requirements for lead service line replacement, the need for skilled installation practices has never been greater. The Environmental Protection Agency’s Lead and Copper Rule Improvements mandate the replacement of all lead service lines within the next decade, driving what is expected to be one of the largest drinking water infrastructure efforts in recent history.

To help municipalities, contractors and water utilities navigate this challenge, the Copper Development Association (CDA) recently launched its no-cost Do It Proper with Copper training program. The initiative provides expert-led instruction on copper service line installation, covering topics such as joining methods, material handling, trench preparation and long-term system performance.

In this Q&A, representatives from CDA’s Tube & Fittings Council discuss the origins of the training program, common installation pitfalls, the importance of workforce education during the nationwide lead service line replacement effort, and what participants can expect from the program.

From the Tube & Fittings Council’s perspective, what does “doing it proper” mean in practical, on-the-ground terms?

“Doing it proper” means installing copper service lines and joining methods according to established industry standards, proven field practices, and manufacturer guidance so systems perform reliably for decades. The Copper Development Association (CDA), through its Tube & Fittings Council, provides practical training to help engineers, contractors, and utilities understand the correct methods for handling, joining, bedding, and protecting copper piping. The goal is to ensure installations that maximize durability, water quality, and long-term system performance.

What specific industry gaps or field challenges prompted the development and expansion of the Do It Proper with Copper training program?

Across the industry, CDA recognized a growing need for consistent training as workforce turnover and large infrastructure programs increased the number of new installers entering the field. The Do It Proper with Copper program was developed to close knowledge gaps around proper installation practices and to reinforce proven techniques for copper service lines and plumbing systems. By providing clear guidance and hands-on instruction, CDA helps ensure installations meet both performance expectations and code requirements.

With LSLR projects ramping up nationwide, why is now the right time to emphasize installation fundamentals?

Lead service line replacement (LSLR) projects represent one of the largest drinking water infrastructure efforts in decades. As communities replace lead with copper, ensuring installers follow best practices is essential to protect water quality, maintain system reliability, and avoid costly mistakes. CDA’s training equips utilities, engineers, and contractors with the technical knowledge needed to install copper service lines correctly the first time.

How does this program differ from other educational resources currently available to utilities and contractors?

The Do It Proper with Copper program focuses specifically on practical, field-based guidance developed by industry experts and grounded in the Copper Tube Handbook and established standards. Rather than general overviews, the training can be customized for field, classroom, or shop settings. This provides detailed instruction on installation techniques, materials handling, and system design considerations for copper piping. Participants gain practical insights they can immediately apply on job sites and in system planning.

What core technical principles does the training prioritize when it comes to installing copper service lines?

The training emphasizes proper material selection, correct joining methods, proper bedding, best practice for wall or foundation penetrations, backfilling, and protection of copper piping during installation. It also highlights best practices for long-term durability and protection, ensuring clean water, and compatibility with drinking water systems. By reinforcing these fundamentals, CDA helps installers achieve the full service life that copper systems are known for.

Are there common installation mistakes that the program specifically aims to correct?

Yes — CDA’s training addresses several common field issues, including improper handling of copper tube, incorrect joining practices, and inadequate trench preparation or backfill. In the construction industry, there is a lot of “tribal knowledge” that’s passed on – some is correct, while others are not. These mistakes can affect system performance and longevity if not addressed. The program provides clear guidance and demonstrations that help contractors avoid these pitfalls and deliver installations that meet industry best practices.

The program is designed for both contractors and municipal leaders. How is the content tailored to serve those different audiences?

The training is structured to provide technical depth for installers while also offering strategic insights for engineers and utility leaders responsible for system design and project oversight. Contractors gain hands-on guidance for installation practices, while utilities and engineers learn about specifications, standards, and long-term performance considerations. This dual approach helps ensure alignment across everyone involved in infrastructure projects.

What outcomes would signal that the Do It Proper with Copper initiative has been successful?

Success would be reflected in more consistent installation practices, fewer field issues, and greater confidence among utilities and contractors working with copper systems. The program aims to strengthen workforce knowledge while reinforcing copper’s reputation for durability and reliability in water infrastructure. Ultimately, success means communities receive drinking water systems installed correctly and built to last, delivering clean, safe water for decades.

How can interested utilities or contractors access the program, and what should they expect from the experience?

Utilities, engineers, and contractors can access the Do It Proper with Copper program through the Copper Development Association. The training includes practical instruction, technical resources, and opportunities to engage directly with CDA’s piping experts. Participants can expect clear guidance they can apply immediately in the field, along with a deeper understanding of how to properly install copper systems for long-term performance.