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Facing price complaints from customers? Remember to keep your cool! Start by empathizing with their frustrations about rising costs everywhere. Explain the challenges small businesses face, highlighting how online retailers can undercut prices due to lower overhead. Always keep the conversation constructive and focused on solutions. 

As we celebrate Women’s History Month and Women in Construction Week, Plumbing & Mechanical is shining the spotlight on 10 influential women who are leading the plumbing industry to great success.

AHR consistently impresses with innovative PHVAC technologies, educational seminars, engaging presentations, and impressive exhibits while emphasizing that hands-on skills in trades like PHVAC, electrical work, and carpentry cannot be replaced by artificial intelligence.

In February, three key PHVAC trade shows occurred: the AHR Expo in Orlando with over 51,000 attendees, the WWETT Show in Indianapolis focused on wastewater innovations, and the Kitchen & Bath Industry Show (KBIS) in Las Vegas, held with the International Builders’ Show (IBS).

A recent design approach for air-to-water and water-to-water heat pumps is "direct-to-load" piping. This method utilizes an inverter-driven scroll compressor, which operates across a wide range of speeds and can handle on/off cycling without the high inrush current typically seen in fixed-speed compressors.

As 2025 approaches, the U.S. Department of Labor prepares to unveil its annual inflation adjustments to civil monetary penalties. This year's updates will significantly affect OSHA penalties in the plumbing and mechanical industries. Stay informed about the key changes that could impact your business.

Most heat pumps in North America extract heat from outside air to warm interiors, which is why we call them "air-to-air" heat pumps. However, this term is incomplete, as heat pumps can also provide comfort without relying on forced air delivery.

Mary-Anne Bowcott, owner of Westcom Plumbing and Gas Ltd. and known as "The Lady Plumber," defies gender norms in the plumbing industry, sharing her journey of resilience and becoming a mentor for aspiring tradespeople.

A heating contractor is installing two air-to-water heat pumps as the primary heat source in a large home's hydronic system, keeping the existing boiler as backup. However, problems like heat migration into off zones and corrosion of the vent connector suggest design flaws that need to be addressed.

According to local news reports, the massive break affected nearly 400 homes. Several residents called 7 News Detroit last week to report that they were stuck inside their homes as they filled up with water. The news report said boats were also used by firefighters who rescued families from their homes.