Kenny Chapman: The Blue Collar Coach

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Recently I found myself in Virginia immersed in a week of training for an incredible service company. This company has an unbelievable culture and still has some great opportunity for improvement. (Don’t we all?)

Spending time away from work can give you a new perspective.

Your team needs to believe in your company and the services it provides to close the sale.

Buying decisions are made more on the likability of the tech, not his skills.

Change your perspective to close more sales.

Challenge yourself and your team to rise above current market uncertainties.

Your company is a reflection of you, but it does not define you.

Your customers continue to look for outstanding service and value.

Three tips to increase your effectiveness as a leader.

Providing a stellar service experience for your clients will validate your pricing structure.