The sales message you're giving your clients Kenny Chapman October 23, 2015 What message are you really sending your clients?Read More
Eight marketing mistakes Kenny Chapman August 25, 2015 Avoid these errors and improve your profitability.Read More
Bring marketing and sales together for satisfied clients Kenny Chapman July 20, 2015 Avoid the sea of sameness. Read More
A perfect union of sales and marketing systems Kenny Chapman June 22, 2015 Successful sales and marketing systems are critical for service business success. Read More
Stop losing customers Kenny Chapman June 2, 2015 Create a service experience that prevents them from straying.Read More
How to Increase online reviews Why don’t more reviews get posted online? Kenny Chapman April 27, 2015 Help your techs become comfortable asking for reviews.Read More
Invest time in training and building relationships for your contracting business This month I want to share a few key things we see as mistakes when onboarding and training new leaders in contracting businesses. Kenny Chapman March 31, 2015 Titles don’t create leaders in the plumbing business.Read More
A limiting belief in time can keep you from your full potential You know the clichés. Kenny Chapman February 24, 2015 Don’t be a cat chasing a laser.Read More
Four areas of service business focus for 2015 Our clients all want to improve their results in the next 12 months. Kenny Chapman January 26, 2015 Accomplish new and better things this year.Read More
Maintaining high-quality standards for your technicians Kenny Chapman December 9, 2014 Have you ever taken the time to think about the relationship between being an expert in your customers' homes and how that affects their buying experiences?Read More