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Home » Topics » Plumbing & Mechanical Contractor » Kenny Chapman: The Blue Collar Coach

Kenny Chapman: The Blue Collar Coach
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A limiting belief in time can keep you from your full potential

You know the clichés.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
February 24, 2015
Don’t be a cat chasing a laser.
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Four areas of service business focus for 2015

Our clients all want to improve their results in the next 12 months.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
January 26, 2015
Accomplish new and better things this year.
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Maintaining high-quality standards for your technicians

Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
December 9, 2014
Have you ever taken the time to think about the relationship between being an expert in your customers' homes and how that affects their buying experiences?
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Make sure your customers understand exactly what you do for them

Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
November 25, 2014
Make sure your customers understand exactly what you do for them.
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The importance of a sales process for your service business

We all crave process when it comes to dealing with professionals.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
November 1, 2014
Experience more consistent results and better long-term customer relationships.


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6 tips to recover lost sales

Lack of a good customer follow-up system could be costing you money
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Kenny Chapman
October 27, 2014
The lack of a good follow-up system could be costing you thousands of dollars a year.
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Three tips to help your team become top performers

Three tips to help improve yourself and your team members.
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Kenny Chapman
August 15, 2014

Many calls we receive are from customers who are already in a distressed emotional state.


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Avoid these Top 5 training mistakes to become a more effective trainer

Top 5 training mistakes.
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Kenny Chapman
July 29, 2014

Effective training helps individuals see how to utilize their strengths.


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Focus on items that will produce best results in your business

Time management is a myth.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
June 26, 2014

Learn to focus on the things that will produce the best results.


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Close more sales

An Option Sheet is exactly what the title implies.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
May 21, 2014

Option Sheets are a communication tool between technician and customer.


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