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Home » business advice

Articles Tagged with ''business advice''

Crystal Williams and Trey McWilliams.

Blue Cardinal Home Services Group and Lemon Seed Marketing leaders to speak at We Mean Business conference

The We Mean Business conference will be held on Nov. 9-11 in Isle of Palms, South Carolina.
October 17, 2025

Sibling entrepreneurs Trey McWilliams and Crystal Williams aim to provide home service business owners the tools to succeed while strengthening their personal relationships


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Plumber fixing a pipe and talking to his clients in the kitchen.
Guest Editorial | Joe Mozzone

Ethics in service businesses: Making production-based business models work

Necessary quality control elements within modern industry ideology.
Joe Mozzone author headshot 200x200
Joe Mozzone
October 16, 2025

As many companies adopt growth-oriented language, it’s important to explore the tactical strategies behind it. Key benchmarks to consider include: What roles do we need to fill in the next few years? How do we retain our experienced employees? Who is our ideal customer and how many will we have in three years? What are our projected revenues in 5 and 10 years? Are our plans aligned with healthy gross and EBITDA margins?


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The team at Cooper's Plumbing & Air.

Purpose over paychecks

One Georgia business tries new retention strategies inspired by the tech industry.
Kristen Bayles 200x200 headshot
Kristen R. Bayles
September 22, 2025

Faced with costly turnover and a tightening labor market, Cooper’s Plumbing & Air partnered with Reins to launch an equity-based incentive system that gives employees real ownership in the business. The approach has boosted retention, strengthened culture, and offers a model for how contractors can keep teams engaged beyond paychecks alone.


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A person using a smart device.

AI is changing the rules of search: home service companies need to pay attention

With the prevalence of AI in search engines, home service companies have to adapt.
Katie Donovan 200x200 headshot
Katie Donovan
August 6, 2025

For home service companies, it's important to stay up to date on the latest in search engine trends, especially when it comes to AI. 


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The ServiceTitan logo.

ServiceTitan’s 2025 Commercial Service Market Survey: majority of contractors report stable or rising revenue

Commercial business continues to succeed despite persistent labor shortages and rising costs.
July 14, 2025

ServiceTitan released its third annual Commercial Service Market Report, which surveyed over 1,000 commercial owners and executives across the trades. The report reveals that 66% of commercial contractors said they entered 2025 with stable or growing revenues, even as they have faced persistent headwinds like a skilled labor shortage (52%), rising labor and overhead costs (45%), and longer material lead times (31%). More than half (53%) expressed optimism about the market.


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The Women of PMI logo.

Plumbing Manufacturers International establishes Women of PMI initiative

Plumbing Manufacturers International launches Women of PMI to support and celebrate women in plumbing manufacturing.
July 8, 2025

 The kickoff event, featuring speaker Sheena Yap Chan, will take place July 16 and offer strategies for building confidence in a rapidly changing industry.


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A person giving a presentation at a BDR event.

BDR announces Profit Launch business planning workshops for home service companies

Upcoming sessions will help HVAC, plumbing, electrical, and other contracting companies develop comprehensive business plans.
May 1, 2025

Registration is open now, with sessions beginning in September. 


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Illustration of team work and data analysis.
The Blue Collar Coach | Kenny Chapman

Sustainable leadership for a sustainable industry

Kenny Chapman
April 15, 2025

Sustainable leadership in home services focuses on long-term success by investing in people and processes. Companies with this approach see 47% higher revenue growth and 36% greater profitability, while those offering professional development enjoy 94% higher employee retention.



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Black female plumber in uniform fixing kitchen sink she sitting on the floor in kitchen and fixing pipe.
Service Plumbing Pros | Matt Michel

Can women help plumbers solve labor shortage

Tips to make the plumbing industry more supportive and inclusive.
Matt Michel
Matt Michel
March 27, 2025

Jane Withers' character, “Josephine the Plumber,” in Comet commercials was popular in the 1960s and 1970s. However, women remain underrepresented in plumbing, which faces a shortage of service plumbers. Recruiting more women could help address this shortage.


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Social Network Online Sharing Connection Concept: Group of people around a table using phones, laptops and tablets on a social network.
Guest Editorial | Andre Nordan & Karan Patel

How software can help tackle the hiring challenges in plumbing

Technology platforms are revolutionizing the hiring process for contracting businesses.
Andre Nordan 200x200 headshot
Andre Nordan
Karan Patel 200x200 headshot
Karan Patel
February 20, 2025

The plumbing industry faces a projected shortage of 550,000 plumbers by 2027, costing skilled trades $5.3 billion annually in hiring and training. However, a rising number of young adults are choosing trade school, which may introduce new talent and challenges for business owners.



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