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Home » business advice

Articles Tagged with ''business advice''

Abstract image of businessman running on a road.
Service Plumbing Pros | Matt Michel

10 tips to make running a small business easier

Ways to win the day.
Matt Michel
Matt Michel
February 18, 2025

No one claims that running a small business is simple. However, there are ways to make it easier, starting with how you begin each day.


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Cartoon Brain Lifting Weights on a Purple Background
The Blue Collar Coach | Kenny Chapman

Energy management is the new time management

Managing your most valuable resource is the key to success.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
December 6, 2024

Enhance productivity and well-being by shifting from time management to energy management. Prioritizing physical, mental, and emotional energy can significantly improve your leadership and transform your organization. Recognize that your energy is your most valuable resource and manage it wisely.



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Road wrinkled up with high ups and downs isolated on a white background.
The Blue Collar Coach | Kenny Chapman

Insights on how to lead your business with confidence

Navigating tumultuous times
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
October 14, 2024

Here are a few insights I'd like to share on how to lead our businesses with confidence, regardless of what's happening in the broader world.


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Drop & Go Only station at the junkyard.
Heating Perceptions | Scott Secor

Junkyard ruminations from a hydronic heating contractor

Careful what you drive over.
Scott Secor
Scott Secor
October 11, 2024

Junkyards are one of those forgotten places we in the heating business must visit on occasion.


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HVAC repairmen at work looking at a tablet.
Contractor's Corner | Dave Yates

Customer service 101: Don't burn bridges

Dave Yates
Dave Yates
October 10, 2024

If you treat a customer well, they will recommend your services to three others. However, if you treat a customer poorly and make them feel cheated, they will spend a lot of time spreading negative feedback, especially on social media.


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Network of colorful pins connected with a line. High angle view. 3D render.
The Blue Collar Coach | Kenny Chapman

The importance of processes in the home services trades

Processes can provide the structure and consistency needed for growth and success.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
September 10, 2024

Processes are the third component of our success strategy — organizational charts, scorecards, and processes. Two months ago, I began a three-part series to focus on each of them. This month, we are going to bring that strategy full circle by discussing processes.



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Happy team of architects hugging in a circle at a construction site smiling and wearing helmets.
Guest Editorial | Kevin Hill

Leadership tips and best practices

Build your best team.
Kevin Hill
Kevin Hill
August 14, 2024

When we hear about a 'dream team,' our minds envision the perfect basketball team or a group of highly skilled attorneys assembled for a high-profile legal matter. But creating a team that consistently delivers great results shouldn't be limited to sports or legal teams.


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Low angle close-up of two hands passing a relay baton, with focus on the hand holding the baton, against a clear blue sky.
The Blue Collar Coach | Kenny Chapman

Nurturing the next generation of leaders in the home services trades

Best practices for succession planning.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
May 3, 2024

Succession is a crucial phase for leaders. Proper planning and strategy can make it the best decision for the company.


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April 2024 PM Matt Michel column feature image of water tap with hot water and steam.
Service Plumbing Pros | Matt Michel

Beating the scalding and legionella paradox

Plumbers can spot add-on opportunities while on calls to help protect customers.
Matt Michel
Matt Michel
April 2, 2024

Scalding remains a hidden danger lurking in homes across the United States, particularly impacting the vulnerable. The plumber can avoid the unintended consequences of simply lowering water temperatures.


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PM March 2024 Kenny Chapman column feature image of mature male and young female building workers smile together
The Blue Collar Coach | Kenny Chapman

How to develop the next generation of leaders in the trades

Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
March 4, 2024

The skilled trades industry is booming, and a new generation of passionate individuals is eager to join the workforce. Let's support and guide them to become the leaders of tomorrow. With my optimism and ideas, we can pave the way to their success. So, let's dive in and explore these ideas together!


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