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Home » business advice

Articles Tagged with ''business advice''

Illustration of team work and data analysis.
The Blue Collar Coach | Kenny Chapman

Sustainable leadership for a sustainable industry

Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
April 15, 2025

Sustainable leadership in home services focuses on long-term success by investing in people and processes. Companies with this approach see 47% higher revenue growth and 36% greater profitability, while those offering professional development enjoy 94% higher employee retention.



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Black female plumber in uniform fixing kitchen sink she sitting on the floor in kitchen and fixing pipe.
Service Plumbing Pros | Matt Michel

Can women help plumbers solve labor shortage

Tips to make the plumbing industry more supportive and inclusive.
Matt Michel
Matt Michel
March 27, 2025

Jane Withers' character, “Josephine the Plumber,” in Comet commercials was popular in the 1960s and 1970s. However, women remain underrepresented in plumbing, which faces a shortage of service plumbers. Recruiting more women could help address this shortage.


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Social Network Online Sharing Connection Concept: Group of people around a table using phones, laptops and tablets on a social network.
Guest Editorial | Andre Nordan & Karan Patel

How software can help tackle the hiring challenges in plumbing

Technology platforms are revolutionizing the hiring process for contracting businesses.
Andre Nordan 200x200 headshot
Andre Nordan
Karan Patel 200x200 headshot
Karan Patel
February 20, 2025

The plumbing industry faces a projected shortage of 550,000 plumbers by 2027, costing skilled trades $5.3 billion annually in hiring and training. However, a rising number of young adults are choosing trade school, which may introduce new talent and challenges for business owners.



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Abstract image of businessman running on a road.
Service Plumbing Pros | Matt Michel

10 tips to make running a small business easier

Ways to win the day.
Matt Michel
Matt Michel
February 18, 2025

No one claims that running a small business is simple. However, there are ways to make it easier, starting with how you begin each day.


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Cartoon Brain Lifting Weights on a Purple Background
The Blue Collar Coach | Kenny Chapman

Energy management is the new time management

Managing your most valuable resource is the key to success.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
December 6, 2024

Enhance productivity and well-being by shifting from time management to energy management. Prioritizing physical, mental, and emotional energy can significantly improve your leadership and transform your organization. Recognize that your energy is your most valuable resource and manage it wisely.



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Road wrinkled up with high ups and downs isolated on a white background.
The Blue Collar Coach | Kenny Chapman

Insights on how to lead your business with confidence

Navigating tumultuous times
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
October 14, 2024

Here are a few insights I'd like to share on how to lead our businesses with confidence, regardless of what's happening in the broader world.


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Drop & Go Only station at the junkyard.
Heating Perceptions | Scott Secor

Junkyard ruminations from a hydronic heating contractor

Careful what you drive over.
Scott Secor
Scott Secor
October 11, 2024

Junkyards are one of those forgotten places we in the heating business must visit on occasion.


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HVAC repairmen at work looking at a tablet.
Contractor's Corner | Dave Yates

Customer service 101: Don't burn bridges

Dave Yates
Dave Yates
October 10, 2024

If you treat a customer well, they will recommend your services to three others. However, if you treat a customer poorly and make them feel cheated, they will spend a lot of time spreading negative feedback, especially on social media.


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Network of colorful pins connected with a line. High angle view. 3D render.
The Blue Collar Coach | Kenny Chapman

The importance of processes in the home services trades

Processes can provide the structure and consistency needed for growth and success.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
September 10, 2024

Processes are the third component of our success strategy — organizational charts, scorecards, and processes. Two months ago, I began a three-part series to focus on each of them. This month, we are going to bring that strategy full circle by discussing processes.



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Happy team of architects hugging in a circle at a construction site smiling and wearing helmets.
Guest Editorial | Kevin Hill

Leadership tips and best practices

Build your best team.
Kevin Hill
Kevin Hill
August 14, 2024

When we hear about a 'dream team,' our minds envision the perfect basketball team or a group of highly skilled attorneys assembled for a high-profile legal matter. But creating a team that consistently delivers great results shouldn't be limited to sports or legal teams.


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