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Home » business strategy

Articles Tagged with ''business strategy''

Two construction workers discuss renovation plans in a partially finished kitchen, with the female holding a power drill and the male reviewing notes. The room contains new cabinets and scattered materials.
The Blue Collar Coach | Kenny Chapman

The power of recognition in retaining top talent

How showing your employees that you appreciate them is the key to success.
Kenny Chapman
Kenny Chapman
June 20, 2025

In the unpredictable economy of 2025, businesses that value their employees gain a competitive edge. In the skilled trades, companies that retain top talent do more than offer higher pay; they create supportive work environments where team members feel acknowledged.


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Plumber explaining to a client the problem with her kitchen sink before fixing it.
Service Plumbing Pros | Matt Michel

Two dozen ways to be easy to do business with: part II

Twelve tips to make sure that your customers keep coming back.
Matt Michel
Matt Michel
June 19, 2025

Are you easy to do business with? You might think so, but there's always room for improvement. Here are twelve ways to make it easier for others to work with you. How many do you practice?


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Attendees of the human resources forum.

The Unified Group’s 2025 Human Resources Forum: advancing excellence in workforce strategy

HVAC leaders gather to share HR strategies, tackle challenges, and build stronger teams.
June 6, 2025

From onboarding best practices to mental health in the trades, The Unified Group’s HR Forum delivered actionable strategies and honest dialogue to help HVAC companies lead with empathy, build stronger teams and embrace a culture of growth


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Bill Braistead (left) and Michael Foster (right), the two new sales managers for QuickFitting

QuickFitting bolsters national reach with two new regional sales managers

Seasoned leaders to accelerate the adoption of QuickFitting’s rapidly growing press and push‑to‑connect product lines
June 3, 2025

Foster and Braisted will work to create and maintain relationships with manufacturers, distributors, contractors and more. 


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A person on a cellphone

70%+ of home service professionals now use AI to cut admin work, not field jobs, Housecall Pro report finds

Business owners across all trades are embracing AI to boost productivity and reclaim time — while keeping the skilled, hands-on work human-first.
June 3, 2025

Housecall Pro's report found that AI is being used as a tool to cut back on admin work for many skilled trade businesses. 


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Several people around a table with various technology (laptops, tablets, and phone) in front of them, having a business meeting.

Burnham Holdings, Inc. announces subsidiary divestiture plan

This strategic shift was made to strengthen the company's core boiler business and expand commercial service capabilities.
May 6, 2025

Burnham Holdings sells Thermo Pride and Norwood Manufacturing to R.W. Beckett for $27.6M as it continues to focus on core boiler operations and expands commercial service offerings.


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Man in a business suit holding virtual digital marketing words and icons.
Guest Editorial | Katie Donovan

Preparing for 2025: Strategies to navigate rising costs and evolving customer behavior in home services

How contractors should handle the rising costs to acquire leads.
Katie Donovan 200x200 headshot
Katie Donovan
January 13, 2025

As 2024 ends, the home services industry is seeing rising lead costs and more complex customer journeys. In 2025, businesses should focus on generating quality leads, leveraging data and AI for optimization, and mapping customer journeys to enhance profitability.


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Euro coins stacked on top of each other in different positions.
Guest Editorial | Ralph Sita, Jr.

When to invest in your contracting business

Striking a balance.
Ralph Sita Jr.
Ralph P. Sita Jr. CPA
September 13, 2024

After hard work, your contracting company is turning a profit. You need to decide when to invest some of that money back into the business, balancing saving and making improvements to stay competitive.


Read More
April 2024 PM Matt Michel column feature image of water tap with hot water and steam.
Service Plumbing Pros | Matt Michel

Beating the scalding and legionella paradox

Plumbers can spot add-on opportunities while on calls to help protect customers.
Matt Michel
Matt Michel
April 2, 2024

Scalding remains a hidden danger lurking in homes across the United States, particularly impacting the vulnerable. The plumber can avoid the unintended consequences of simply lowering water temperatures.


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April 2024 Kenny Chapman Column feature image of a woman's legs with an orange dress walking over fire.
The Blue Collar Coach | Kenny Chapman

Trust-filled culture builds happy workplace and boosts productivity

Cultivating a culture of trust
Kenny Chapman
Kenny Chapman
March 29, 2024

Trust-building in corporate culture often used to involve dramatic events like fire-walking retreats, placing the onus of risk and trust on team members. However, there's now a shift towards recognizing trust-building as a daily, intentional effort integral to creating positive workplace environments.


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AI can boost efficiency and profitability for plumbing, HVAC contractors

AI can boost efficiency and profitability for plumbing, HVAC contractors

NIBCO Press Solutions

NIBCO Press Solutions

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Bell & Gossett Illustrates Path to Net-zero at AHR Expo

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    • BATH & KITCHEN PRO
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    • HIGH EFFICIENCY HOMES
    • TECHNOLOGY
    • WATER TREATMENT
    • PMC COLUMNS
      • Dave Yates: Contractor’s Corner
      • John Siegenthaler: Hydronics Workshop
      • Kenny Chapman: The Blue Collar Coach
      • Matt Michel: Service Plumbing Pros
      • Scott Secor: Heating Perceptions
  • ENGINEERS
    • CONTINUING EDUCATION
    • DECARBONIZATION | ELECTRIFICATION
    • FIRE PROTECTION
    • GEOTHERMAL | SOLAR THERMAL
    • PIPING | PLUMBING | PVF
    • PME COLUMNS
      • Christoph Lohr: Strategic Plumbing Insights
      • David Dexter: Plumbing Talking Points
      • James Dipping: Engineer Viewpoints
      • John Seigenthaler: Renewable Heating Design
      • Lowell Manalo: Plumbing Essentials
      • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
    • RADIANT COMFORT REPORT
    • THE GLITCH & THE FIX
  • INSIGHTS
    • CODES
    • GREEN PLUMBING & MECHANICAL
    • PROJECT PROFILES
    • COLUMNS
      • Codes Corner
      • Natalie Forster: Editorial Opinion
      • Guest Editorial
    • SPONSOR INSIGHTS
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