Hard work, integrity and technical expertise are essential to running a successful plumbing business, but they aren't enough on their own. One contractor's story highlights the importance of financial literacy, understanding profitability, and knowing when to seek guidance to build a sustainable business.
The skilled labor shortage remains one of the biggest challenges facing plumbing and HVAC contractors, but what if part of the problem isn’t simply finding workers? What if contractors don’t have enough visibility into the skills potential employees already have?
Confidentiality is critical when selling a business, as leaked information can jeopardize negotiations, employee retention, and customer relationships. From managing buyer inquiries to determining when to inform employees, careful planning can help protect a company's value and keep the sale on track.
AI can do more than offer advice. With the right business context, it can turn a consultant’s playbook into scripts, processes, and workflows a contractor can put to work. Here’s where AI can replace costly playbook work, and where human judgment still matters.
A familiar name can make all the difference when a homeowner needs help fast. That's why building brand recognition before the emergency can give plumbing and mechanical contractors an edge when customers are ready to call.
Understanding where business intelligence leaks occur can help contractors improve cash flow, strengthen margins and make smarter operational decisions.
In a new episode of And So It Flows, Chris Buttenham discusses how retention planning can help plumbing contractors protect company value before a future sale.
Buttenham says plumbing business owners should start thinking about retention years before a sale, especially if they want the company to thrive after they step away.
TV ads can build awareness, but earned media builds trust. Learn how a strong public relations strategy can position your company as the local expert, increase credibility, and keep your business top of mind when customers need to make a call.