And So It Flows Podcast
Rethinking Skilled Trades Hiring
How contractors can rethink hiring, skills assessment and training in the skilled trades.

The skilled labor shortage remains one of the biggest challenges facing plumbing and HVAC contractors, but what if part of the problem isn’t simply finding workers? What if contractors don’t have enough visibility into the skills potential employees already have?
In a recent episode of And So It Flows, Dan Clapper of Interplay Learning joined Plumbing & Mechanical to discuss how contractors can rethink hiring, skills assessment and training in the skilled trades.
Listen to the full episode
Clapper, who grew up working in his father’s HVAC business before building a career that included working with manufacturers and contractors across the country, said resumes and certifications don't always provide the complete picture of a technician’s abilities.
Contractors have likely encountered candidates who have years of experience or certifications on paper, only to discover after hiring them that their practical skills don't match expectations.
“If you've been doing it the wrong way for 15 or 20 years, is that really the best indication of how well they're going to do on the job?” Clapper said.
Listen to the full episode of And So It Flows to hear more about skills-based hiring, simulation training and how contractors can make more informed workforce decisions.
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