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Home » Keywords: » business strategy

Items Tagged with 'business strategy'

ARTICLES

Know Your Numbers

Know Your Numbers: A Contractor’s Story and the Cost of Not Knowing

David Specht headshot 200x200
David Specht
November 2, 2026

Hard work, integrity and technical expertise are essential to running a successful plumbing business, but they aren't enough on their own. One contractor's story highlights the importance of financial literacy, understanding profitability, and knowing when to seek guidance to build a sustainable business.


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And So It Flows with Dan Clapper: Training in the Skilled Trades
And So It Flows Podcast

Rethinking Skilled Trades Hiring

How contractors can rethink hiring, skills assessment and training in the skilled trades.
Kristen Bayles 200x200 headshot
Kristen R. Bayles
October 28, 2026
The skilled labor shortage remains one of the biggest challenges facing plumbing and HVAC contractors, but what if part of the problem isn’t simply finding workers? What if contractors don’t have enough visibility into the skills potential employees already have?
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Confidentiality during a business sale

During a Business Sale, Keep Your Circle of Trust Small

Patrick Lange
Patrick Lange
October 22, 2026

Confidentiality is critical when selling a business, as leaked information can jeopardize negotiations, employee retention, and customer relationships. From managing buyer inquiries to determining when to inform employees, careful planning can help protect a company's value and keep the sale on track.


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plumbing company office manager working through the receivables

How Contractors Can Use AI to Avoid a $9,500 Consulting Bill

Wade Kerzie Headshot
Wade Kerzie
September 28, 2026

AI can do more than offer advice. With the right business context, it can turn a consultant’s playbook into scripts, processes, and workflows a contractor can put to work. Here’s where AI can replace costly playbook work, and where human judgment still matters.


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Plumber on call

The Hidden Cost of Missed Calls for Plumbers

TomEnglish_headshot.jpeg
Tom English
September 3, 2026

A frozen pipe at 9 p.m. doesn't wait for business hours, and neither does the homeowner calling about it.


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Emergency Plumber Near Me EAG Oped

The Click Goes to the Contractor They’ve Heard Of

Jeff Randolph
August 24, 2026

A familiar name can make all the difference when a homeowner needs help fast. That's why building brand recognition before the emergency can give plumbing and mechanical contractors an edge when customers are ready to call.


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Building contractor looking at data on his laptop

Plugging the Leaks: How to Fix the Data Gaps in Your Plumbing Business

Phil Hotarek 200x200 headshot
Phil Hotarek
July 21, 2026

Understanding where business intelligence leaks occur can help contractors improve cash flow, strengthen margins and make smarter operational decisions.


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And So It Flows - Retention: The Best Exit Strategy
And So It Flows Podcast

Retention: The Best Exit Strategy

In a new episode of And So It Flows, Chris Buttenham discusses how retention planning can help plumbing contractors protect company value before a future sale.
Kristen Bayles 200x200 headshot
Kristen R. Bayles
July 16, 2026
Buttenham says plumbing business owners should start thinking about retention years before a sale, especially if they want the company to thrive after they step away.
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News filming studio image

The TV Strategy That Builds Trust and Makes the Phone Ring

Heather Ripley
Heather Ripley
July 7, 2026

TV ads can build awareness, but earned media builds trust. Learn how a strong public relations strategy can position your company as the local expert, increase credibility, and keep your business top of mind when customers need to make a call.


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A laptop and several colorful charts.

AI Is Exposing the Cracks in Contractors' Operations

Before contractors embrace AI, they need clean information, connected systems and consistent workflows, or risk automating the wrong processes.
Kristen Bayles 200x200 headshot
Kristen R. Bayles
June 29, 2026

Artificial intelligence won't fix broken workflows. It will simply expose them, says Powerhouse Consulting Group's Jenny Benbrook.


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