Business Management

Aquatherm’s global COVID-19 response

March 31, 2020

Aqutherm currently remains fully operational while taking many proactive and protective measures. Both the company’s global headquarters and their manufacturing facilities worldwide have taken the necessary precautions to ensure safety while meeting the needs of customers.

Five tips for communications during the Coronavirus crisis

March 30, 2020

It’s important during times of crisis, such as we are experiencing, to maintain a calm, collected brand voice and keep the channels of communication open with customers, team members and stakeholders.

Navigating and mitigating the impact of COVID-19

Four tips from construction management experts to be better prepared

March 25, 2020

As the COVID-19 pandemic has spread across countries and industries, the commercial construction industry has found varied methods to adapt to changes in workforce, funding and supply chains. Project and construction managers need to not only adapt to the impacts of the current climate, but reconsider plans in order to help mitigate ongoing damages and delays.

Understanding coronavirus exposure for plumbing pros

Steps plumbers can take to stay safe.

Pete DeMarco

March 18, 2020

In 2019, the WHO started monitoring the outbreak of a new coronavirus which ultimately was named COVID-19.

Nicole Krawcke: Technology and trade shows

Innovative new products were on display during IBS/KBIS and AHR Expo.

Nicole Krawcke

March 13, 2020

It’s an exciting time for the plumbing and heating industries.

Matt Michel: Create a plumbing service agreement in six steps

Give your team the tools necessary to present and fulfill a service agreement.

Matt Michel

March 11, 2020

Few contractors are successful with plumbing service agreements, but they should be.

Kenny Chapman: Identify and overcome the hidden signs of business burnout

Technology will not solve our tendency to get burned out in our business and personal lives.

Kenny Chapman

March 9, 2020

Have you ever felt a lack of energy and/or excitement to jump out of bed and hit the ground running? Do you love what you do for a living? If you answered yes to either one or both of those questions, you are not alone.

Al Levi: Mastering the master project list

Create a process to get your staff on-board with new policies and projects.

Al Levi

March 4, 2020

Why is it that your staff isn’t quite as excited as you are when you discuss a new project, a new process, new policy or a habit you want to change?

Nicole Krawcke: Text me, maybe?

Contractors should embrace text, online chat technologies to enhance service and create new customers.

Nicole Krawcke

February 13, 2020

Technology is amazing. I can pay all of my bills via apps on my smartphone, order food and even get great customer service without ever having to speak aloud to another human being.

Matt Michel: 7 reasons why you should grow

Growing is like winning; winning is fun.

Matt Michel

February 12, 2020

It is no surprise that most plumbing companies are small. What is surprising is the number of plumbing company owners who are content to stay small. I