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Home » Topics » Plumbing & Mechanical Contractor » Business Management

Business Management
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Nicole Krawcke

Nicole Krawcke: There’s no second chance at a first impression

Be sure everyone is consistently sending the right message.
Nicole Krawcke head shot 2024
Nicole Krawcke
June 14, 2019

A few weeks ago on one of the rare days I wasn’t traveling for work, I was driving into the office and came to a stop at a red light behind a plumbing company’s vehicle.


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Housecall Pro helps home service companies build free professional websites

June 12, 2019

Housecall Pro’s new Website Builder is designed specifically for home service businesses, enabling them to create a beautiful website that quickly turns visitors into customers.


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The New Flat Rate unveils cloud-based training platform

June 12, 2019

The Training, Education and Management (TEAM) Lab will offer users in-depth guidance, training and educational opportunities.


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Matt Michel

Matt Michel: A dozen mistakes to avoid when wrapping a truck

Trucks are mobile billboards that can drive brand awareness, brand safety and calls.
Matt Michel
Matt Michel
June 12, 2019

One of the greatest financial assets of a plumbing company is its fleet of service vehicles. Most plumbers treat these as a necessary expense, seeking to minimize their outlays. This is a mistake.  Trucks are mobile billboards that can drive brand awareness, brand safety and calls.  The following is a list of 12 mistakes plumbing contractors frequently make in their truck ID programs.


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Kenny Chapman: Accountability-based leadership can be disastrous

Self-accountability is crucial to building a positive, productive culture.
Kenny Chapman
June 12, 2019

Accountability is an interesting word. On one hand, it has a positive connotation as something that helps grow a thriving company, but it can also have a negative connotation. It can be associated with blame, punishment and negative consequences.


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Al Levi

Al Levi: Doing good, ending badly

Sometimes doing what feels right can be problematic for the company.
7 Power Blog
Al Levi
June 10, 2019

I’m lucky enough to work with a lot of good-hearted contractors. What I know is contractors in general, despite the skewed view of the media to the contrary, want to do the right thing for their customers and their community.


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iManifold tech

ServiceTitan integrates iManifold, residential HVAC diagnostic tool

June 7, 2019

Home service business management software partners with digital manifold technology provider to automate HVAC/R system analysis reports and streamline sales.


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Payments

How payment strategies can help trades workers overcome payment refusal and boost professionalism

Drew Sementa
Drew Sementa
May 31, 2019

While payment refusals can be rectified in small claims court, only 50% of small claims court cases are filed by businesses, and this path can be costly, complicated and time-consuming. The key is to develop a reliable payments system.


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Anvil_SC Merger

Anvil Intl., Smith-Cooper Intl. complete merger

May 29, 2019

Jason Hild, who served as CEO of SCI, will be the CEO of the combined company, and Tom Fish, who served as President and CEO of Anvil, will act as its chairman.


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Marketing

Matt Michel: 8 steps to better marketing

There is a proven process that gets better results.
Matt Michel
Matt Michel
May 14, 2019

It sounds simple, but few marketing efforts begin with a clearly defined objective. What, specifically, do you want to accomplish?


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