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Accountability is an interesting word. On one hand, it has a positive connotation as something that helps grow a thriving company, but it can also have a negative connotation. It can be associated with blame, punishment and negative consequences.

I’m lucky enough to work with a lot of good-hearted contractors. What I know is contractors in general, despite the skewed view of the media to the contrary, want to do the right thing for their customers and their community.

Home service business management software partners with digital manifold technology provider to automate HVAC/R system analysis reports and streamline sales.

While payment refusals can be rectified in small claims court, only 50% of small claims court cases are filed by businesses, and this path can be costly, complicated and time-consuming. The key is to develop a reliable payments system.

Jason Hild, who served as CEO of SCI, will be the CEO of the combined company, and Tom Fish, who served as President and CEO of Anvil, will act as its chairman.

It sounds simple, but few marketing efforts begin with a clearly defined objective. What, specifically, do you want to accomplish?

Just over 10 years ago, when I graduated from college with my shiny new journalism degree in hand, never in a million years did I think I would be writing about the skilled trades — first HVAC, now plumbing.

In March, the Lovely Christy and I joined our friends from Service Roundtable in Frankfurt, Germany, for the massive ISH trade fair. With more than 2,500 exhibitors focused on sustainability, cutting-edge design trends, and technological innovations, it was a mind-expanding experience, to say the least.

What does getting employees to “released” mean?