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Home » Topics » Plumbing & Mechanical Contractor » Business Management

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Matt Michel

Matt Michel: 14 rules of etiquette for video calls

Simple and obvious steps for successful video calls.
Matt Michel
Matt Michel
May 19, 2020

Video calls are not new. The Service Nation Alliance has been conducting weekly contractor Advisory Board meetings this way for a decade. 


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RoyalPlumbing2

Michigan plumber services COVID-19-positive clients during pandemic

Royal Plumbing employees adhere to strict health and safety protocols while in the field.
Nicole Krawcke head shot 2024
Nicole Krawcke
May 13, 2020

Noah Klein has implemented strict employee protocols for working in the field during the global pandemic, and is personally involved in any calls with COVID-19 symptoms or diagnosis.


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Nicole Krawcke

Nicole Krawcke: Contractors navigate COVID-19

Clear Seas Research shows how businesses are managing the pandemic.
Nicole Krawcke head shot 2024
Nicole Krawcke
May 13, 2020

We are living in unprecedented times with a global pandemic that may have widespread repercussions on the world economy. 


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Matt Michel

Matt Michel: 8 simple ways to fight the fear

We cannot and must not give in to fear.
Matt Michel
Matt Michel
May 11, 2020

The greatest challenge of the coronavirus is not the virus itself. 


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COVID Book by Matt Michel

Matt Michel releases book on staying positive in a COVID-19 world

May 8, 2020
Service Nations' CEO Matt Michel writes a book on how to stay positive throughout the pandemic crisis.
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Kenny Chapman

Kenny Chapman: Culture is more important than ever

Company culture impacts growth, profitability and customer service.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
May 7, 2020

With all the uncertainty in the world over the last few months, many people are reflecting upon what’s truly important in their lives and businesses. 


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Al Levi

Al Levi: It was working when I left!

Watch your callback ratios.
7 Power Blog
Al Levi
May 4, 2020

It was working when I left!” 


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ASA Logo

ASA COVID-19 safety webinar: Getting back to work best practices

May 1, 2020
The ASA Safety Committee is hosting a special COVID-19 webinar that will contain critical information for building owners, contractors, suppliers and other key stakeholders in the supply chain on actions that can be taken to reduce the rate of illness once buildings are in use again.
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Josh Smith

COVID-19 tips for plumbing contractors: How to adjust your mindset and your marketing

Josh Smith Headshot
Josh Smith
May 1, 2020

By following the tips below, you can mitigate the negative impact of COVID-19 on your business and lay some groundwork that will make your company more successful in the long run.


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Latest News

SBA accepting only Paycheck Protection Plan loan applications from small lenders until midnight on April 29

April 29, 2020
The SBA put out notice that until 11:59 p.m. EST on April 29, it will only accept Paycheck Protection Program (PPP) loans from lenders with assets with less than $1 billion.
Read More
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