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Home » Topics » Plumbing & Mechanical Contractor » Business Management

Business Management
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Al Levi

Al Levi: Do what’s in the book

How to get your employees to buy in.
7 Power Blog
Al Levi
November 23, 2020

The conversation typically goes like this: The owner tells me, “Al, I don’t know if I can get buy-in here for the operating manuals.”


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ASA OSHA Webinar

ASA Webinar: What to do when OSHA shows up on your doorstep

November 5, 2020
The American Supply Association Safety Committee presents this webinar related to everything you always wanted to know about OSHA, including enforcements, inspections and new initiatives.
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ASA Michelin Truck.jpg

ASA announces partnership with MICHELIN

Program can save member companies up to 31% off list price on tires.
October 29, 2020
The American Supply Association announces a new partnership with MICHELIN Tire that will provide savings for member companies on tire purchases.
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tankless water heaters

Explaining the advantages of tankless water heaters to customers

Educate your customers on the many benefits tankless systems.
Alan Smith
October 29, 2020

As plumbing contractors, we know about the many benefits of upgrading to a tankless water heater.


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work from home

Working from home won’t last forever

Tammy Vasquez
September 30, 2020

Categorized as essential even in lockdown states, home service professionals have to balance protecting the health and safety of their teams with the needs of their customers.


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PHCCCONNECT2020 keynote speakers

Meet the PHCCCONNECT2020 keynote speakers

The virtual event will be held Sept. 30 – Oct. 1.
September 18, 2020

This year’s annual PHCCCONNECT conference will feature two keynote speakers: U.S. Army Lt. Gen. Russel L. Honoré (retired) and Nathan Gonzales, editor and publisher of Inside Elections with Nathan L. Gonzales.


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PHCCCONNECT2020 schedule

PHCCCONNECT2020's virtual event

The online programs will be held Sept. 30 – Oct. 1.
September 18, 2020

On Sept. 30-Oct. 1, the online program will be full of education and networking opportunities. Click to check out the full schedule.


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Mr Rooter 1

Business as usual in unusual times

How our essential plumbing business makes it work during the global pandemic.
Mike Kolakovic Vesna Kolakovic
August 25, 2020

Here are nine ways our essential business has continued to safely serve customers in Mississauga and Etobicoke, Ontario, during these unprecedented times.


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Training

Training in a post-pandemic world

Ongoing training is required to prevent lost profits and customers.
Matt Koop
July 29, 2020

Over the past 10 years, I’ve had the privilege of training several thousand tradespeople a year in the areas of communication, technical expansion and buying habits of consumers today. 


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Call Center

Coach's Corner: Involve your phone team in long-term planning

To reduce problems down the road, make the internal team an integral part of all plans.
Tom Merriott
July 1, 2020

Allow your internal team to help you evaluate your phone scripts to better reflect the words and attitudes that meet your shared goal.


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