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Home » Topics » Plumbing & Mechanical Contractor » Business Management

Business Management
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ServiceTitan Pro products

ServiceTitan launches new Pro products

August 26, 2019

Home services management software provider announces two new products to help home services businesses reach new levels of efficiency and win more business.


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schedule photo

PHCCCONNECT2019 schedule

August 16, 2019

A look at what PHCCCONNECT2019 has to offer.


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Nicole Krawcke

Nicole Krawcke: Solving the trades labor shortage: Think like a start-up

Service contractors need to get creative in their recruitment and retaining methods.
Nicole Krawcke head shot 2024
Nicole Krawcke
August 15, 2019

The days when a business owner could place a “help wanted” ad in the local newspaper and secure a bunch of applicants are long gone.


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Tom Masters
Guest Editorial

Tom Masters: Hiring the right employee for your plumbing business

Good help is hard to find, but these tips can help you reel in the best job candidates.
Tom Masters
August 15, 2019

When you’re searching for a new, skilled employee, it’s easy to think you might never find the right candidate.


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Matt Michel

Matt Michel: 8 steps to service recovery

Ways to handle upset customers and recover.
Matt Michel
Matt Michel
August 14, 2019

Contrary to popular belief, the customer is not always right. However, right or wrong, the customer is always the customer.


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HARDI June

HARDI Distributors report 2.8% revenue decline in June

August 13, 2019

Heating, Air-conditioning & Refrigeration Distributors International (HARDI) released its monthly TRENDS report, showing the average sales performance by HARDI distributors was a decline of 2.8% during June 2019.


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PHCC Logo

Take advantage of all PHCC's exclusive resources

August 12, 2019

Workforce development: It's consistently among the top challenges voiced by most, if not all, business owners in the p-h-c industry. With PHCC, members can conquer the challenge, leveraging what's exclusively available to them.


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Kenny Chapman: Decide what not to do

Reflect on your goals and vision.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
August 12, 2019

More than ever, you are inundated with options, activities, new technologies and decisions to be made.


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Al Levi

Al Levi: No such thing as accidental company culture

Five ways to improve your company culture.
7 Power Blog
Al Levi
August 5, 2019

I’ve been incredibly lucky to work with some great contractors over the years. I shared what I had learned along the way at my own company, and I brought those insights and systems to their companies to help them grow and succeed.


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ServiceTitan Announces Acquisition of CUC Software

August 2, 2019

CUC Software will continue to offer customers support through April 1, 2020.


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