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Home » Topics » Plumbing & Mechanical Contractor » Business Management

Business Management
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Kenny Chapman: The innovation factor can be disastrous

Innovation helps improve companies, accelerate growth and serve clients better.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
May 13, 2019

In March, the Lovely Christy and I joined our friends from Service Roundtable in Frankfurt, Germany, for the massive ISH trade fair. With more than 2,500 exhibitors focused on sustainability, cutting-edge design trends, and technological innovations, it was a mind-expanding experience, to say the least.


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Al Levi

Al Levi: Getting employees to ‘released’

5 steps to training and verifying what employees know.
7 Power Blog
Al Levi
May 10, 2019

What does getting employees to “released” mean?


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Smith Cooper and Anvil logos

Smith-Cooper International to merge with Anvil International

April 26, 2019
Anvil International (“Anvil”), a global designer, manufacturer and provider of high-quality products that connect and support piping systems, and Smith-Cooper International (“SCI”), a global designer and provider of branded, high-quality pipes, valves, and fittings, announced on April 26, they have entered into a definitive agreement to merge.
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WorkWave Service GPS software

WorkWave Service GPS software

April 16, 2019

WorkWave Service streamlines operations, reduces dependencies and creates a more informed, more productive workforce, the company says.


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GPS Insight

GPS Insight fleet management solution

April 16, 2019

GPS Insight believes in reinventing the way Plumbing businesses manage their employees and trucks.


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Nicole Krawcke

Nicole Krawcke: Knowledge is power

Ensure your employees are informed in the latest products and technologies.
Nicole Krawcke head shot 2024
Nicole Krawcke
April 15, 2019

The other day, my husband and I ventured over to our local hardware store to purchase a Big Green Egg grill and smoker. You see, it was a deal between the two of us: Last year, I got my bucket list Italian vacation and this year, he gets his smoker.


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Matt Michel

Matt Michel: 10 soft skills to boost customer satisfaction and sales

A straightforward soft skills checklist that simply works.
Matt Michel
Matt Michel
April 12, 2019

Plumbers, like most technical people, value their technical skills above all else. Consumers, who have little ability to discern good plumbing from poor or average work, tend to judge plumbers based on their soft skills. Ignoring the soft skills is like ignoring half of a repair. Here is a 10-point soft skills checklist for your team.


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digital shower systems

Water-saving technology: Old plumbers can learn new tricks

Young plumbers welcome modern plumbing technology.
April 12, 2019

Chances are if you’re reading this, you may be a seasoned master plumber and/or pipefitter.


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Prior to joining the Mr. Rooter franchise

Franchising offers framework for success

Nicole Krawcke head shot 2024
Nicole Krawcke
April 11, 2019

When Lenny Siers retired from active military duty in 1995, he decided to open his own residential home services company in Niceville, Florida. Siers’ background was heavy in air conditioning and heating and he saw an opportunity; however he had no experience as a businessman.


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The benefits of contractor services

Rodney Koop: Changing lives

The benefits of contractor services.
Rodney Koop
April 11, 2019

Last fall, a generous plumbing contractor in Las Vegas allowed me to park a trailer-load of four-wheelers in his backyard. It was an incredible backyard. I’ll be happy to tell you his name, but I’m about to tell you about his son.


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