The Fewer Callbacks, Faster Jobs study surveyed 1,000 skilled-trade workers across the United States and Europe (UK, Germany, France) between May 28 and June 14, 2026, with a margin of error of ±3.1 percentage points.
New survey findings show that consumers overwhelmingly prefer human interaction over artificial intelligence when engaging with service-based companies.
The findings reveal that, while technology can improve efficiency, consumers still place greater trust in human representatives when seeking help, resolving issues and making purchasing decisions.
New mobile capabilities aim to help construction and design professionals document project decisions, reduce miscommunication and keep projects moving from anywhere
The release also includes multilingual messaging to support communication across language barriers and offline project access for working in areas with limited or no internet connectivity, integrated directly into the Houzz Pro app.
The AI Connector lets JobTread customers connect AI tools like Anthropic’s Claude or OpenAI’s ChatGPT directly to their organization through JobTread’s native integration.
AI-powered receptionists are emerging as a tool that can help businesses improve responsiveness, streamline operations, and compete more effectively in an increasingly fast-paced market.
AI Assist aims to help standardize troubleshooting across teams by giving technicians access to consistent diagnostic guidance within the GlobalEdge mobile app.