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Home » artificial intelligence (AI)

Articles Tagged with ''artificial intelligence (AI)''

The Scorpion logo.

Scorpion’s new industry report reveals a disconnect between homeowners and local service businesses

National research highlights increasing pressure on local home services businesses to deliver speed, trust, and convenience.
February 23, 2026

The report includes responses from 2,000 homeowners and nearly 1,000 home services business leaders.


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The BDR logo.

Sidekick by BDR launches

New AI-powered platform automates purchasing and invoicing.
February 20, 2026

BDR's new AI platform automates accounts payable processes for home service contractors. 


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Home Construction Staff
Guest Editorial | Heather Ripley

Trust means more than ever in 2026

In the home service industry, your reputation has always mattered. But in 2026, it is everything.
Heather Ripley
Heather Ripley
February 18, 2026
Homeowners are more selective than ever, and in a crowded marketplace, their choice often comes down to which company they trust most. Public relations plays a critical role in shaping, strengthening and protecting your reputation.
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The ServiceForge logo.

ServiceForge releases new report, revealing consumer pushback against AI-driven customer service

Original survey data shows that nearly nine out of 10 consumers prefer to speak with a human representative over an AI bot.
February 9, 2026

While AI may improve speed, customers still desire authentic human connection, especially when it comes to local and essential services.


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The Home Depot logo.

Home Depot launches AI tool

The company has released the Material List Builder AI.
January 26, 2026

Material List Builder AI is available for free to all Pro Xtra members within The Home Depot's Project Planning tool.


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A person on a cellphone.

The ecommerce revolution in home services

Contractor Commerce President Paul Redman weighs in on the shift to ecommerce.
Kristen Bayles 200x200 headshot
Kristen R. Bayles
January 23, 2026

How ecommerce, AI-driven consumer behavior, and pricing transparency are transforming HVAC, plumbing, and electrical contracting — and why digital-first contractors are gaining a structural advantage.


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Concept vision of futuristic warehouse and logistics. AI aided supply chain, automated warehouse operations.
And So It Flows Podcast

Podcast: Real-time answers under jobsite pressure: How AI is shaping distribution

Natalie Forster
Natalie Forster
January 19, 2026

Lock Supply Co.’s Tim Savage breaks down how practical AI tools are accelerating quoting, closing knowledge gaps, and strengthening contractor trust — without replacing the human side of sales.


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The ServiceTitan logo.

Southern Home Services becomes the first enterprise-scale customer to adopt ServiceTitan’s Max program

The Max Program is currently being piloted to a select number of ServiceTitan customers.
January 13, 2026

According to the company, this move reflects a broader shift toward end-to-end automation in the trades.


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Attendees outside of the AHR Expo

AHR Expo 2026 returns to Las Vegas

Demand for AI, electrification and mission-critical cooling prompts exhibitors to highlight connected technologies that simplify installation and improve long-term performance.
Natalie Forster
Natalie Forster
January 6, 2026

Manufacturers exhibiting at AHR Expo 2026 are bringing forward solutions that prioritize intelligence, flexibility and practicality, addressing real-world challenges faced by contractors, engineers, distributors and building owners.


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The ServiceTitan logo.

Majority of contractors already seeing increased efficiency from AI adoption, ServiceTitan industry report reveals

Contractors favor frictionless tools; 59% of survey respondents using AI adopt AI features already built into the software they use every day.
December 16, 2025

ServiceTitan's first annual industry report focusing on AI in the Skilled Trades shows the percentage of contractors who adopted AI early, as well as hurdles that are keeping some businesses from doing the same. 


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