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Home » artificial intelligence (AI)

Articles Tagged with ''artificial intelligence (AI)''

The ECI Software Solutions logo.

ECI Software Solutions Launches Field Service Technician AI Assist

The program enables AI troubleshooting in GlobalEdge.
Plumbing & Mechanical Editorial Staff
May 25, 2026

AI Assist aims to help standardize troubleshooting across teams by giving technicians access to consistent diagnostic guidance within the GlobalEdge mobile app.


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Several construction workers working.

Stop Selling, Start Translating: A New Playbook for the Trades

Technology and AI will continue transforming the trades industry, from diagnostics to scheduling and predictive maintenance. However, technology will not replace the human side of the business.
Kevin Strandberg
Kevin Strandberg
May 16, 2026

The trades industry spends significant time training technicians on technical competencies like diagnostics, installation, and troubleshooting, but far less time teaching them how to communicate with homeowners. In today’s environment, that gap matters more than ever.


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A person using a tablet with charts on it.

Simpro Group Launches Lightning: An AI-Native Operating Platform

Lightning adds an AI-operating layer to Simpro, AroFlo, and BigChange — powered by Cooper and agentic workflows that multiply capacity without multiplying headcount.
Plumbing & Mechanical Editorial Staff
May 14, 2026

Simpro Group’s Lightning launch represents the largest single product release in the company’s history and signals a transition from a portfolio of field service management platforms to a unified AI-first operating platform for the global field service trades economy.


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A desk with a computer, phone, money and documents.

iWallet Joins NVIDIA Inception Program to Accelerate AI-Driven Contractor Payments Infrastructure

iWallet is building a platform that brings contractor payments and programmable financial services into a single system.
May 7, 2026

Through NVIDIA Inception, iWallet will gain access to GPU resources, software development kits, and engineering guidance. 


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A person attending a virtual class on a computer.

87% of HVAC and Plumbing Contractors Are Invisible When Homeowners Ask AI

Most independent HVAC and plumbing contractors have effectively zero AI citation share in their own metro and category.
Ronn Torossian
May 7, 2026

When a homeowner under 50 opens ChatGPT, Claude, Perplexity, or Google AI Overviews and asks "my AC stopped working — who do I call" or "best plumber in my city," the answer is almost never one of the 230,000 small or independent contractors in the U.S. 


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The Contractor Commerce and Ferguson logos.

Contractor Commerce, Ferguson Form Alliance to Modernize Buying Experience for Contractors

Alliance enables contractors to turn websites into revenue-generating, AI-discoverable sales channels.
May 6, 2026

By enabling contractors to sell directly from their websites, Contractor Commerce’s platform aims to make it possible for contractors to maintain control over pricing, product offerings and customer relationships.


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A calculator, notepad and pencil over money.

Simpro launches AI tool to help contractors get paid faster

Stop chasing invoices: how agentic AI can accelerate speed to cash.
April 29, 2026

Fast Cash introduces an agentic AI model that takes ownership of the collections process, automatically following up, adapting to customer behavior, and resolving routine payment issues without adding back-office headcount.


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And So It Flows: How AI and Gen Z Are Transforming the Trades
And So It Flows Podcast

And So It Flows: How AI and Gen Z Are Transforming the Trades

As conversations around artificial intelligence continue to dominate headlines, an equally important shift is happening in the skilled trades.
Kristen Bayles 200x200 headshot
Kristen R. Bayles
April 23, 2026
In a recent episode of And So It Flows, Roland Ligtenberg, co-founder of Housecall Pro, joined host Kristen Bayles to discuss how AI, changing workforce priorities and evolving technology are driving renewed interest in careers across plumbing, HVAC and other home service trades.
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Plumber Working under Sink
Editorial Opinion | Kristen Bayles

AI can't fix a leak

Why automation may elevate plumbers, and other skilled trades, to the top of the labor market.
Kristen Bayles 200x200 headshot
Kristen R. Bayles
April 23, 2026
A recent interview with the former CEO of Uber shows that jobs in the trades are on their way to being seen in a new way.
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A computer screen showing a sequence of 0s and 1s.

JobTread launches AI Connector

JobTread customers can now connect AI tools like Claude or ChatGPT directly to their organization through JobTread’s native integration.
April 22, 2026

Any customer with an AI account can begin asking questions, generating outputs, and taking action in real time due to JobTread’s open API.


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