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Home » artificial intelligence (AI)

Articles Tagged with ''artificial intelligence (AI)''

The ServiceTitan logo.

ServiceTitan’s Max Reports AI-Powered Growth for Contractors

ServiceTitan released early performance data for Max.
Plumbing & Mechanical Editorial Staff
June 27, 2026

Max orchestrates end-to-end automation for trades businesses. 


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The founders of Probook.

Probook Raises $40M from Andreessen Horowitz and Sequoia

The AI operating system for home services announced a $34 million investment from Andreessen Horowitz, and a $6 million Seed round by Sequoia Capital.
Plumbing & Mechanical Editorial Staff
June 23, 2026

George Eliadis, CEO and co-founder of Probook, started the business to solve problems that he saw in his own business. 


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The ServiceForge logo.

ServiceForge Survey Highlights Demand for Human Interaction

New survey findings show that consumers overwhelmingly prefer human interaction over artificial intelligence when engaging with service-based companies.
Plumbing & Mechanical Editorial Staff
June 17, 2026

The findings reveal that, while technology can improve efficiency, consumers still place greater trust in human representatives when seeking help, resolving issues and making purchasing decisions.



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Houzz Pro's meeting recording feature at work.

Houzz Pro Introduces New AI-Powered Mobile Tools

New mobile capabilities aim to help construction and design professionals document project decisions, reduce miscommunication and keep projects moving from anywhere
Plumbing & Mechanical Editorial Staff
June 16, 2026

The release also includes multilingual messaging to support communication across language barriers and offline project access for working in areas with limited or no internet connectivity, integrated directly into the Houzz Pro app.


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A computer screen showing a sequence of 0s and 1s.

JobTread’s AI Connector Becomes the Company’s Fastest-Growing Integration Ever

The AI Connector lets JobTread customers connect AI tools like Anthropic’s Claude or OpenAI’s ChatGPT directly to their organization through JobTread’s native integration.
Plumbing & Mechanical Editorial Staff
June 8, 2026

According to the company, the pace mirrors an overall shift across construction as more and more contractors bring AI into their daily operations.


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A person holding an iPhone.

The New Front Line of Customer Service

Newo.ai CEO Jason Luo discusses the revenue impact of missed calls and how AI-powered receptionists are helping contractors capture more leads.
Kristen Bayles 200x200 headshot
Kristen R. Bayles
June 5, 2026

AI-powered receptionists are emerging as a tool that can help businesses improve responsiveness, streamline operations, and compete more effectively in an increasingly fast-paced market.


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The ECI Software Solutions logo.

ECI Software Solutions Launches Field Service Technician AI Assist

The program enables AI troubleshooting in GlobalEdge.
Plumbing & Mechanical Editorial Staff
May 25, 2026

AI Assist aims to help standardize troubleshooting across teams by giving technicians access to consistent diagnostic guidance within the GlobalEdge mobile app.


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Several construction workers working.

Stop Selling, Start Translating: A New Playbook for the Trades

Technology and AI will continue transforming the trades industry, from diagnostics to scheduling and predictive maintenance. However, technology will not replace the human side of the business.
Kevin Strandberg
Kevin Strandberg
May 16, 2026

The trades industry spends significant time training technicians on technical competencies like diagnostics, installation, and troubleshooting, but far less time teaching them how to communicate with homeowners. In today’s environment, that gap matters more than ever.


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A person using a tablet with charts on it.

Simpro Group Launches Lightning: An AI-Native Operating Platform

Lightning adds an AI-operating layer to Simpro, AroFlo, and BigChange — powered by Cooper and agentic workflows that multiply capacity without multiplying headcount.
Plumbing & Mechanical Editorial Staff
May 14, 2026

Simpro Group’s Lightning launch represents the largest single product release in the company’s history and signals a transition from a portfolio of field service management platforms to a unified AI-first operating platform for the global field service trades economy.


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A desk with a computer, phone, money and documents.

iWallet Joins NVIDIA Inception Program to Accelerate AI-Driven Contractor Payments Infrastructure

iWallet is building a platform that brings contractor payments and programmable financial services into a single system.
May 7, 2026

Through NVIDIA Inception, iWallet will gain access to GPU resources, software development kits, and engineering guidance. 


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