Articles Tagged with ''contractors''

Software adoption has moved from being a competitive advantage to a core requirement — especially in the face of labor shortages, cost pressures and rising customer expectations.

All year, leadership is a fast-moving, day-by-day experience. But December's slower pace lets you take a step back, and that's when strategic thinking happens. An intentional leadership reset is a chance to reflect on what truly matters, refocus on the strategies that drive results, and reignite the performance, purpose, and passion that will carry you into 2026 with clarity and momentum.

I'm grateful my family showed my brother the value of trades. After my great-grandfather's plumbing business closed, my dad became a welder and shared his skills with my brother during many afternoons in the work shed, like an apprentice learning from a master.

You can teach anyone to sweat a copper joint or wire a circulator pump. What’s much harder to teach is attitude, curiosity, pride in craftsmanship, and the ability to make a customer feel at ease.

On this job, I was reminded of how this “cutting edge” system that was installed fifty years ago is now considered "old school."

Artificial intelligence is being used in a plethora of ways across the trades industry. According to Lynn Wise, CEO of Contractor in Charge, “Plumbing and mechanical contractors are moving past the experimental phase of AI and are adopting practical solutions that integrate directly into their daily operations. These tools are streamlining workflows, enhancing customer service, and boosting profitability.”

Not every ride-along ends in a hire, and that’s by design. Last year, a candidate with over 20 years of experience applied. On the phone, he nailed every question with the right answer and knew what to say to capture my attention. His resume looked solid, so I invited him for a ride-along. But when he joined our team, the cracks appeared.

CONNECT brings together professionals and emerging leaders, contractors, vendors and educators in a collaborative environment. Attendees will leave not only with fresh insights and tools for success but also with the kind of personal connections that support long-term growth and innovation.

ABC’s latest Construction Backlog Indicator shows an increase to 8.7 months, with confidence in sales and profits remaining strong, fueled in part by a data center construction surge.

Since home warranty companies deal with numerous customers and service contracts, they can provide a steady stream of work, which helps maintain cash flow, even in slow seasons or during economic downturns.