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Home » contractors

Articles Tagged with ''contractors''

The ServiceTitan logo.

CallRail and ServiceTitan join forces to help contractors drive high-quality lead conversions

August 26, 2024

The integration will allow mutual customers to access valuable information about their prospects and customers. The integration will ensure that the complete customer journey, from lead to job, is all captured within the ServiceTitan dashboard.


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Southern-HVAC-logo.gif

Southern Home Services acquires Elite Electric, Plumbing & Air

August 20, 2024

Elite will continue to operate under its current name, ensuring a smooth and seamless transition for customers and employees alike.


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PHCC-CONNECT-Education.gif

Educational programming announced for PHCC CONNECT 2024

August 15, 2024

With over 20 education sessions, CONNECT will cover relevant topics like finance, business management, legislation, regulatory issues, influencer marketing, sales and marketing strategies and the latest in AI technologies.


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Happy team of architects hugging in a circle at a construction site smiling and wearing helmets.
Guest Editorial | Kevin Hill

Leadership tips and best practices

Build your best team.
Kevin Hill
Kevin Hill
August 14, 2024

When we hear about a 'dream team,' our minds envision the perfect basketball team or a group of highly skilled attorneys assembled for a high-profile legal matter. But creating a team that consistently delivers great results shouldn't be limited to sports or legal teams.


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Close up of saleswoman doing the checkout using a credit card reader and smartphone at a garden center. **DESIGN ON CREDIT CARD WAS MADE FROM SCRATCH BY US**
Service Plumbing Pros | Matt Michel

How should you handle merchant service fees?

Quit looking at merchant service fees as an expense.
Matt Michel
Matt Michel
August 9, 2024

Some customers prefer using credit cards, but accepting them means paying merchant service fees. Contractors may offer cash discounts or add an upcharge, so consider how to handle merchant services.


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Business concepts, evaluation and assessment

How scorecards help level-up your team.

Scoring for success
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
August 7, 2024

Last month, I introduced the core elements of our training: organizational charts, scorecards, and processes. These form the foundation of your business, providing clarity and accountability. This month, we'll focus on scorecards and how they contribute to team success.


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A. O. Smith's the Mechanical Marvel, the world’s first fully automated automobile frame assembly plant.

From automobiles to water heaters

A. O. Smith celebrates 150 years.
Natalie Forster
Natalie Forster
July 22, 2024

A. O. Smith, celebrating 150 years in 2024, began in 1874 as a metal components supplier for baby carriages and bicycles. Arthur O. Smith designed a lightweight pressed steel car frame and became a major supplier to car manufacturers like Packard, Cadillac, and Ford.


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0724 PM Matt Michel column feature image: People and modern technology connection.
Service Plumbing Pros | Matt Michel

6 groups every plumber should join

The benefits of networking.
Matt Michel
Matt Michel
July 10, 2024

Plumbers are typically independent and work alone from a service truck, but there are significant benefits to joining groups. These can include learning from peers and expanding your customer base. Consider joining these six groups as a plumber.


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Organizational chart using multi-colored human figures
The Blue Collar Coach | Kenny Chapman

How organizational charts accelerate team efficiency

A game plan for success.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
July 2, 2024

Our training at The Blue Collar Success Group focuses on three crucial areas: scorecards, processes, and organizational charts. These components are essential for clarity, motivation, and accountability. This month, we will focus on organizational charts.


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Hiller.gif

Hiller Plumbing, Heating, Cooling & Electrical receives 9th consecutive Ruud Top Pro Partner Award

June 17, 2024

This award marks Hiller’s ninth consecutive recognition, beginning in 2015. 


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