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Home » contractors

Articles Tagged with ''contractors''

Close up of saleswoman doing the checkout using a credit card reader and smartphone at a garden center. **DESIGN ON CREDIT CARD WAS MADE FROM SCRATCH BY US**
Service Plumbing Pros | Matt Michel

How should you handle merchant service fees?

Quit looking at merchant service fees as an expense.
Matt Michel
Matt Michel
August 9, 2024

Some customers prefer using credit cards, but accepting them means paying merchant service fees. Contractors may offer cash discounts or add an upcharge, so consider how to handle merchant services.


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Business concepts, evaluation and assessment

How scorecards help level-up your team.

Scoring for success
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
August 7, 2024

Last month, I introduced the core elements of our training: organizational charts, scorecards, and processes. These form the foundation of your business, providing clarity and accountability. This month, we'll focus on scorecards and how they contribute to team success.


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A. O. Smith's the Mechanical Marvel, the world’s first fully automated automobile frame assembly plant.

From automobiles to water heaters

A. O. Smith celebrates 150 years.
Natalie Forster
Natalie Forster
July 22, 2024

A. O. Smith, celebrating 150 years in 2024, began in 1874 as a metal components supplier for baby carriages and bicycles. Arthur O. Smith designed a lightweight pressed steel car frame and became a major supplier to car manufacturers like Packard, Cadillac, and Ford.


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0724 PM Matt Michel column feature image: People and modern technology connection.
Service Plumbing Pros | Matt Michel

6 groups every plumber should join

The benefits of networking.
Matt Michel
Matt Michel
July 10, 2024

Plumbers are typically independent and work alone from a service truck, but there are significant benefits to joining groups. These can include learning from peers and expanding your customer base. Consider joining these six groups as a plumber.


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Organizational chart using multi-colored human figures
The Blue Collar Coach | Kenny Chapman

How organizational charts accelerate team efficiency

A game plan for success.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
July 2, 2024

Our training at The Blue Collar Success Group focuses on three crucial areas: scorecards, processes, and organizational charts. These components are essential for clarity, motivation, and accountability. This month, we will focus on organizational charts.


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Hiller.gif

Hiller Plumbing, Heating, Cooling & Electrical receives 9th consecutive Ruud Top Pro Partner Award

June 17, 2024

This award marks Hiller’s ninth consecutive recognition, beginning in 2015. 


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Smiling construction worker shaking hands with supervisor while standing in building in construction process.
Service Plumbing Pros | Matt Michel

4 things you must do to justify a higher price

Best practices for earning more revenue.
Matt Michel
Matt Michel
June 10, 2024

In every market, some companies offer low-priced products, while others offer high-priced premium products. If you want to justify a higher price, here are four things you must do.


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Scorpion.gif

Consumers expect single-day responses to their inquiries, Scorpion data finds

June 5, 2024

Published data from Scorpion illustrates key insights that those in the home services and legal industries must understand to help grow their businesses. 


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Businessmen in casual dress having a discussion.
The Blue Collar Coach | Kenny Chapman

Shifting leadership styles from field to office

A guide for growing managers.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
June 4, 2024

I have a question for all my fellow leaders in the trades: How well do you remember the days when you were solely in the field?


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The ServiceTitan logo.

New ServiceTitan Survey Data reveals commercial contractors remain resilient despite economic headwinds

May 22, 2024

The report surveyed over 1,000 commercial contractors across various trades and found that in the face of economic challenges, contractors remain resilient and are doubling down on sales and marketing while adopting new technology to help drive customer and business growth. 


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August 4, 2026

Is Contractor Training a Cost Center or Your Most Overlooked Growth Engine?

In this webinar, you’ll learn how to reframe training as a measurable revenue driver by connecting contractor performance improvements to real business outcomes—like increased equipment sales, stronger margins, and greater share-of-wallet.

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Every Minute Matters: A Plumber’s Guide to Growth Without Adding

Join this webinar for practical strategies to grow revenue, improve profitability, and create more capacity using the resources you already have.

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