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Home » contractors

Articles Tagged with ''contractors''

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The Blue Collar Coach | Kenny Chapman

The importance of processes in the home services trades

Processes can provide the structure and consistency needed for growth and success.
Kenny Chapman
September 10, 2024

Processes are the third component of our success strategy — organizational charts, scorecards, and processes. Two months ago, I began a three-part series to focus on each of them. This month, we are going to bring that strategy full circle by discussing processes.



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dewalt jobsite storage.jpg

DEWALT modular workstations

September 4, 2024

DEWALT announced its TOUGHSYSTEM 2.0 DXL, a 30-inch modular storage system with a functional workstation that is easily transported and built to withstand tough jobsite conditions. 


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Isuzu announces start of production for all-new NRR-EV!

August 26, 2024

The first Isuzu NRR-EV was produced Aug. 22 in Charlotte, Michigan.


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The ServiceTitan logo.

CallRail and ServiceTitan join forces to help contractors drive high-quality lead conversions

August 26, 2024

The integration will allow mutual customers to access valuable information about their prospects and customers. The integration will ensure that the complete customer journey, from lead to job, is all captured within the ServiceTitan dashboard.


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Southern Home Services acquires Elite Electric, Plumbing & Air

August 20, 2024

Elite will continue to operate under its current name, ensuring a smooth and seamless transition for customers and employees alike.


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Educational programming announced for PHCC CONNECT 2024

August 15, 2024

With over 20 education sessions, CONNECT will cover relevant topics like finance, business management, legislation, regulatory issues, influencer marketing, sales and marketing strategies and the latest in AI technologies.


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Guest Editorial | Kevin Hill

Leadership tips and best practices

Build your best team.
Kevin Hill
Kevin Hill
August 14, 2024

When we hear about a 'dream team,' our minds envision the perfect basketball team or a group of highly skilled attorneys assembled for a high-profile legal matter. But creating a team that consistently delivers great results shouldn't be limited to sports or legal teams.


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Close up of saleswoman doing the checkout using a credit card reader and smartphone at a garden center. **DESIGN ON CREDIT CARD WAS MADE FROM SCRATCH BY US**
Service Plumbing Pros | Matt Michel

How should you handle merchant service fees?

Quit looking at merchant service fees as an expense.
Matt Michel
Matt Michel
August 9, 2024

Some customers prefer using credit cards, but accepting them means paying merchant service fees. Contractors may offer cash discounts or add an upcharge, so consider how to handle merchant services.


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Business concepts, evaluation and assessment

How scorecards help level-up your team.

Scoring for success
Kenny Chapman
August 7, 2024

Last month, I introduced the core elements of our training: organizational charts, scorecards, and processes. These form the foundation of your business, providing clarity and accountability. This month, we'll focus on scorecards and how they contribute to team success.


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A. O. Smith's the Mechanical Marvel, the world’s first fully automated automobile frame assembly plant.

From automobiles to water heaters

A. O. Smith celebrates 150 years.
Natalie Forster
Natalie Forster
July 22, 2024

A. O. Smith, celebrating 150 years in 2024, began in 1874 as a metal components supplier for baby carriages and bicycles. Arthur O. Smith designed a lightweight pressed steel car frame and became a major supplier to car manufacturers like Packard, Cadillac, and Ford.


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