In my years in the workforce, I’ve had jobs with amazing bosses and managers. On the flip side, I’ve also had terrible managers who made me question whether or not I wanted to stay in that organization.
The number of plumbing contractors reporting concerns about a recession rose sharply by 25%, as did the number of respondents experiencing customers holding off on projects and replacements.
For business leaders in the plumbing contracting industry, it is crucial to understand that problems always hold solutions. Instead of shying away from them or seeking ways to avoid bumpy roads and obstacles, we should embrace challenges.
A few weeks back I was having a conversation with a plumbing and HVAC contracting business owner. During the beginning of our discussion, he abruptly told me, “I just use ChatGPT to do your job.”
As service business leaders, we often focus blindly on the results — key performance indicators, sales targets and other specific goals. But when it comes to success in any industry, relationships are often much more important than simply reaching a result-based goal. This is especially true for plumbing contractors who need trust and cooperation from our manufacturers, distributors, clients and other partners to succeed call after call, day after day.
Through the Hometown Heroes program, Harts Services will recognize a carefully selected veteran or active service member at eight 2023 Rainiers home games.
The most effective leaders understand that leadership is more than just giving orders and dictating how things should be done. It’s about understanding the unique needs of everyone in your company (or department) and finding a way to lead in a fair and compassionate manner.