As service business leaders, we often focus blindly on the results — key performance indicators, sales targets and other specific goals. But when it comes to success in any industry, relationships are often much more important than simply reaching a result-based goal. This is especially true for plumbing contractors who need trust and cooperation from our manufacturers, distributors, clients and other partners to succeed call after call, day after day.

Stem will lead Oatey’s robust distribution network, driving long-term strategy and ensuring exceptional delivery for customers and partners. 

A graduate of Clemson University, Baldwin has worked with T&S for 24 years, starting as a manufacturing engineer then moving into design.

McLeod will cultivate new relationships and deepen existing relationships with IAPMO’s customer base, collaborate with department heads in the strategic development, planning, oversight and execution of IAPMO's business development strategies.

Doughty will work with Armstrong sales teams around the globe to drive the sales process in each region. 

XOi provides field service contractors and their teams a suite of premium tools for managing and leveraging data from current jobs as well as historical projects, including powerful data collection, virtual support and mentoring, and real, actionable insights.

The Hydraulic Institute (HI) installed new leadership during the 2023 Annual Conference in Tucson, Arizona.

Scott will help lead and execute Leap Partners’ growth strategy as the company looks toward growing where it already has a presence – Alabama, Kentucky and Tennessee – while expanding into new markets to include the Carolinas, north Florida, Georgia and Missouri. 

In order to be an effective leader, you need to first understand what leadership actually is. Many people mistakenly believe that leadership is simply overseeing a group or organization. However, there's much more to it than that. Effective leaders possess a number of qualities that allow them to successfully navigate through challenges and inspire others to do the same.