Articles Tagged with ''customer service''

T&S Brass and Bronze Works promoted Susan Albright, Nancy White and Maria Facchin in order to support ongoing growth and cement T&S’ leadership role around the globe.

Categorized as essential even in lockdown states, home service professionals have to balance protecting the health and safety of their teams with the needs of their customers.

Each year, on the day after Thanksgiving, we celebrate Black Friday. 

Well, it finally happened. Michigan weather heated up, and my AC sputtered and died a sad death. 

Honesty is such a lonely word (from the song, “Honesty” by Billy Joel). It never ceases to amaze me when folks we deal with are not honest.

Contrary to popular belief, the customer is not always right. However, right or wrong, the customer is always the customer.