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Home » customer service

Articles Tagged with ''customer service''

Modine customized heaters

October 27, 2015

Modine’s special-edition, customized Hot Dawg heaters are available in camo, diamond plate, carbon fiber and satin black.


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Six steps that can save your business from the evils of anti-retention

Adams Hudson
October 23, 2015

The silent profit killer


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Different customer service leads to different results

Adams Hudson
September 27, 2015

As I thought of why I had previously been a fan of a local plumbing company and then a staunch avoider of the same, it was because my earlier experiences were pleasant and professional.


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10 tips for successful contractor showrooms

Make your showroom shine.
September 25, 2015

Many plumbing contractors have discovered that investing in their own showrooms not only helps their clients, but their businesses, too.


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Lying at work — Part 2

7 Power Blog
Al Levi
September 11, 2015

Here we'll discuss when customers lie and how to spot it.


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The greatest marketing myth

Adams Hudson
August 20, 2015

Customer retention has never been more necessary.


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Lying at work— Part 1

7 Power Blog
Al Levi
August 10, 2015

Yes, owners, managers, employees and even your customers lie from time to time.


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Why customers want to give you referrals

Adams Hudson
July 20, 2015

True incentives.


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Follow up for an endless stream of sales

Adams Hudson
May 29, 2015
Following up with the customer is essential to this process.


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An overlooked marketing secret

A lot of contractors act as if “staying in touch” is a principle they’ve never heard of.
Adams Hudson
April 27, 2015
Three techniques to keep in contact with your customers.


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