Customer service - Articles - Page 5

Transform a negative review into an opportunity

Turn that frown upside down.

Jen Anesi-Brombach

January 25, 2017

Transform a negative online review into an opportunity.

Keeping commercial customers

A commercial sales agent is the person at your company who is dedicated to creating relationships.

Al Levi

August 30, 2016

A commercial sales agent on staff will create these relationships.

How a contractor uses innovation to win over customers

Service with sprinkles.

Chip R. Bell

August 26, 2016

How a South Carolina contractor uses an innovative approach to win over customers.

Top service business priorities

As long as you know how to create your company’s selling price for your services, the following five items are your focus.

Jim Hamilton

July 27, 2016

Properly trained CSRs, technicians close sales.

PM's 2016 Rep of the Year: A.H. Deveney

Manufacturers rep firm A.H. Deveney & Co. celebrates its 100th anniversary in 2016.

Bob Miodonski

June 17, 2016

Rep firm reaches 100 years by giving contractors product expertise and more.

The big impact of customer feedback

Welcome to the real world where customer reviews are the driving factor in how or whether you get more customers.

Adams Hudson

April 22, 2016

Customer reviews count.

Five steps to effective follow up

It’s no secret that customer service is one of the most critical factors when it comes to creating differentiation between your own company and the never-ending sea of competition.

Kenny Chapman

February 17, 2016

Make your client feel like your Valentine.

Price quote do's and don'ts

What you need to know about keeping customers and keeping them happy.

Al Levi

February 16, 2016

How to make a customer for life.

Selling quality assurance standards

Al Levi

January 15, 2016

It’s your job to help your plumbing and mechanical customers understand!

MTI Baths customizable bathroom sinks

December 23, 2015

MTI Baths’ integrated Counter-Sinks connect one fixture to another and are compatible with most manufacturer’s vanities.

Articles Tagged with ''customer service''

Transform a negative review into an opportunity

Keeping commercial customers

How a contractor uses innovation to win over customers

Top service business priorities

PM's 2016 Rep of the Year: A.H. Deveney

The big impact of customer feedback

Five steps to effective follow up

Price quote do's and don'ts

Selling quality assurance standards

MTI Baths customizable bathroom sinks

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