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Home » customer service

Articles Tagged with ''customer service''

Al Levi

Keeping commercial customers

A commercial sales agent is the person at your company who is dedicated to creating relationships.
7 Power Blog
Al Levi
August 30, 2016
A commercial sales agent on staff will create these relationships.
Read More
Girls Night Out

How a contractor uses innovation to win over customers

Service with sprinkles.
Chip R. Bell
August 26, 2016
How a South Carolina contractor uses an innovative approach to win over customers.
Read More

Top service business priorities

As long as you know how to create your company’s selling price for your services, the following five items are your focus.
Jim Hamilton
July 27, 2016

Properly trained CSRs, technicians close sales.


Read More
PM Rep of the year cover

PM's 2016 Rep of the Year: A.H. Deveney

Manufacturers rep firm A.H. Deveney & Co. celebrates its 100th anniversary in 2016.
Bob Miodonski
June 17, 2016
Rep firm reaches 100 years by giving contractors product expertise and more.
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The big impact of customer feedback

Welcome to the real world where customer reviews are the driving factor in how or whether you get more customers.
Adams Hudson
April 22, 2016

Customer reviews count.


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Five steps to effective follow up

It’s no secret that customer service is one of the most critical factors when it comes to creating differentiation between your own company and the never-ending sea of competition.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
February 17, 2016

Make your client feel like your Valentine.


Read More
Al Levi

Price quote do's and don'ts

What you need to know about keeping customers and keeping them happy.
7 Power Blog
Al Levi
February 16, 2016

How to make a customer for life.


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Selling quality assurance standards

7 Power Blog
Al Levi
January 15, 2016

It’s your job to help your plumbing and mechanical customers understand!


Read More

MTI Baths customizable bathroom sinks

December 23, 2015

MTI Baths’ integrated Counter-Sinks connect one fixture to another and are compatible with most manufacturer’s vanities.


Read More

Customer retention fantasyland

Adams Hudson
December 21, 2015

Contact is the way to keep customers.


Read More
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