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Home » business administration

Articles Tagged with ''business administration''

How to lose customers

Dave Yates: How to lose customers

Ensure your team is staying up-to-date with the latest technologies.
Dave Yates
Dave Yates
July 8, 2022

Customers can be a fickle lot. You do your best for them, but they move on in spite of your fair pricing and Johnny-on-the-spot response times.


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Next Gen All Star —Top 20 Under 40 contest

Nicole Krawcke: Help the plumbing industry recognize young talent

Nominate a worthy up-and-comer for the inaugural Top 20 Under 40 contest by July 17.
Nicole Krawcke head shot 2024
Nicole Krawcke
July 1, 2022

BNP Media’s Plumbing Group, which includes Plumbing & Mechanical, PM Engineer and Supply House Times, is launching our inaugural Next Gen All Star —Top 20 Under 40 contest.


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training the next generation of plumbers

Nicole Krawcke: Industry focuses on training the next generation of plumbers

Training is top-of-mind for contractors, manufacturers, reps and wholesalers.
Nicole Krawcke head shot 2024
Nicole Krawcke
June 9, 2022
Strategies for overcoming distractions

Kenny Chapman: Top distraction traps holding you back

Strategies for overcoming distractions.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
June 7, 2022

From being able to get things done to staying on track, distractions can sabotage productivity in ways that we don’t even realize.


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difficult job market

Michael Copp: The great resignation?

Mitigating labor challenges in a difficult job market.
Michael Copp
Michael Copp
June 7, 2022

The U.S. Labor Department’s recent Job Openings and Labor Turnover Survey (JOLTS) showed that there were 1.8 job vacancies for every unemployed person in February 2022, up from 1.7 the month prior.


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inflationary economy

Matt Michel: 11 ways to deal with price complaints in an inflationary economy

Best practice tips for dealing with customer objections.
Matt Michel
Matt Michel
June 6, 2022
Invest in yourself and your future

Dave Yates: Want to make more money?

Invest in yourself and your future by adding to your knowledge base.
Dave Yates
Dave Yates
June 3, 2022
Business lessons are everywhere

Kenny Chapman: Breaking through the founder threshold

Action items to help avoid the all-too-common issues when what used to work no longer works when growing your business.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
June 2, 2022

Business lessons are everywhere. I’ve long been a student of the game of life, and one of my biggest curriculums of education is business. Due to the rapid changing landscape and structures of the plumbing and mechanical industries, we all have a lot to learn. The lessons exist regardless of the size, location or current structure of your business. 


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Nexstar Network’s Networking Retreat

Nicole Krawcke: Doing good is good branding

Lessons learned from Nexstar Network’s first-ever Networking Retreat.
Nicole Krawcke head shot 2024
Nicole Krawcke
May 11, 2022

Businesses don’t succeed in a vacuum — and that is true in all industries, including plumbing, HVAC and electrical contracting businesses. Thankfully, contracting business owners are not on their own and don’t have to learn to “reinvent the wheel.” There are a number of industry associations and best practice organizations available to help.


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SEO strategy

Hernan Charry: 4 overlooked mistakes plumbers make in their SEO strategy

Improve your company’s Google ranking.
Hernan Charry
May 6, 2022

Plumbers and their customers are living in a digital age, which means more potential clients are finding a plumber online via Google searches. If more customers are finding plumbers on Google, then it is important that you take the right steps to ensure you are the plumber they find. 


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