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Home » business administration

Articles Tagged with ''business administration''

Cartoon Brain Lifting Weights on a Purple Background
The Blue Collar Coach | Kenny Chapman

Energy management is the new time management

Managing your most valuable resource is the key to success.
Kenny Chapman
December 6, 2024

Enhance productivity and well-being by shifting from time management to energy management. Prioritizing physical, mental, and emotional energy can significantly improve your leadership and transform your organization. Recognize that your energy is your most valuable resource and manage it wisely.



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Chatbot AI - Artificial Intelligence digital concept
Nexstar Network’s annual Super Meeting 2024

Leveraging AI can boost efficiency and profitability for plumbing, HVAC contractors

Technology is changing every aspect of the home services industry.
Nicole Krawcke head shot 2024
Nicole Krawcke
December 3, 2024

The home services industry is rapidly adopting artificial intelligence (AI), as showcased at the Nexstar Network Super Meeting. Experts like Rocky Ozacki stress the urgency of AI integration, while companies like SafeAire and Avoca AI demonstrate how these technologies enhance operations and customer interactions.


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Supervisor talking to a group of men and women employees.
Editorial Opinion | Nicole Krawcke

The power of reverse mentoring

Boost innovation and team collaboration.
Nicole Krawcke head shot 2024
Nicole Krawcke
November 15, 2024

Reverse mentoring is transforming the plumbing contracting industry by pairing seasoned professionals with younger employees. This innovative approach fosters cross-generational learning, enhances adaptability, and drives growth for the business's future.


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The Reins team poses for a photo in front of their booth at Nexstar Network’s Super Meeting.
Editorial Opinion | Nicole Krawcke

Want to retain employees? Give them a reason to stay

New company provides unique incentives for employee retention in the skilled trades.
Nicole Krawcke head shot 2024
Nicole Krawcke
October 23, 2024

Retaining skilled employees is vital for plumbing and HVAC contractors. High turnover leads to disruptions and decreased customer satisfaction. To address this, many are finding innovative ways to encourage retention, including unique approaches from new companies.




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Four stacks of silver coins next to a red and white toy house with a blurry background.
Service Plumbing Pros | Matt Michel

The psychology of plumbing pricing

8 things to keep in mind.
Matt Michel
Matt Michel
October 15, 2024

We all know about pricing, right? Hopefully, we know the difference between markup and margin. We know how to calculate break even. Here are eight things you should know about the psychology of pricing.


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The ServiceTitan logo.

ServiceTitan partners with Ferguson to solve supply challenges, optimize workflows and drive growth

September 4, 2024

With this strategic collaboration, Ferguson’s contractor network can leverage ServiceTitan’s powerful residential, commercial, HVAC, and construction platform, enabling them to win more business, increase profitability, and maximize the lifetime value of their downstream customers.


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Business concepts, evaluation and assessment

How scorecards help level-up your team.

Scoring for success
Kenny Chapman
August 7, 2024

Last month, I introduced the core elements of our training: organizational charts, scorecards, and processes. These form the foundation of your business, providing clarity and accountability. This month, we'll focus on scorecards and how they contribute to team success.


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0724 PM Guest Editorial GettyImages-1466993756.jpg
Guest Editorial | Josh Weiss

Deepfakes are here: Here’s how plumbing and HVACR companies can prepare

Best practices to mitigate negative impacts to public perception.
Josh Weiss
Josh Weiss
July 11, 2024

Did you know that it only takes 30 seconds to create a deepfake? Deepfakes are AI-generated media that can be made using any device. They can be used to spread misinformation and harm a plumbing and mechanical company's reputation.


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Businessmen in casual dress having a discussion.
The Blue Collar Coach | Kenny Chapman

Shifting leadership styles from field to office

A guide for growing managers.
Kenny Chapman
June 4, 2024

I have a question for all my fellow leaders in the trades: How well do you remember the days when you were solely in the field?


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Female Trainee Plumber Working On Central Heating Boiler
Editorial Opinion | Nicole Krawcke

Gen Z ditching college for trade school

Could the next generation bridge the labor gap?
Nicole Krawcke head shot 2024
Nicole Krawcke
May 13, 2024

There is a growing trend in the skilled trades, with more people turning away from the traditional four-year college path.


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