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Home » Authors » Michael Copp

Michael Copp

Michael R. Copp, is the former Plumbing-Heating-Cooling Contractors Association CEO, and is now a consultant, columnist and industry enthusiast.

Articles

ARTICLES

Opioid use in employees

Michael Copp: Opioid-related deaths and suicides in construction

A critical aspect of employee retention is caring about your employees and their health.
Michael Copp
March 8, 2023
No Comments

Employee retention is a critical key to contractor’s business success given historically low U.S. unemployment at 3.5%, and continued difficulty in filling plumbing and HVAC positions — with only one of four positions being filled.


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student math, reading

Michael Copp: U.S. student math, reading scores will impact the trades

Decreasing scores could exacerbate ongoing workforce shortages.
Michael Copp
December 8, 2022
No Comments

The National Assessment for Educational Progress (NAEP) reported in what’s referred to as the "nation’s report card" in September 2022 that recent long-term reading and mathematics assessments during the COVID-19 pandemic showed that “average scores for age 9 students in 2022 declined five points in reading and seven points in mathematics compared to 2020.


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Contractors

Michael Copp: Contractors must change their narratives to instill a sense of hope, mutual trust and loyalty

You are dealers in hope!
Michael Copp
September 8, 2022
No Comments

You are a dealer in hope when you give your customer a sense of optimism by anticipating their fear, tackling their needs while offering great value and meeting their concerns on their terms.


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difficult job market

Michael Copp: The great resignation?

Mitigating labor challenges in a difficult job market.
Michael Copp
June 7, 2022
No Comments

The U.S. Labor Department’s recent Job Openings and Labor Turnover Survey (JOLTS) showed that there were 1.8 job vacancies for every unemployed person in February 2022, up from 1.7 the month prior.


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Michael Copp

Wanted: Skilled tradespeople

Where have all the skilled tradespeople gone?
Michael Copp
January 25, 2017
No Comments

We need a national movement to attract and educate skilled tradespeople.


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