Employee retention is a critical key to contractor’s business success given historically low U.S. unemployment at 3.5%, and continued difficulty in filling plumbing and HVAC positions — with only one of four positions being filled.

The National Assessment for Educational Progress (NAEP) reported in what’s referred to as the "nation’s report card" in September 2022 that recent long-term reading and mathematics assessments during the COVID-19 pandemic showed that “average scores for age 9 students in 2022 declined five points in reading and seven points in mathematics compared to 2020.

You are a dealer in hope when you give your customer a sense of optimism by anticipating their fear, tackling their needs while offering great value and meeting their concerns on their terms.

The U.S. Labor Department’s recent Job Openings and Labor Turnover Survey (JOLTS) showed that there were 1.8 job vacancies for every unemployed person in February 2022, up from 1.7 the month prior.

We need a national movement to attract and educate skilled tradespeople.