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Home » business administration

Articles Tagged with ''business administration''

Cash is King

Dave Yates: Tips for recession-proofing your business

Cash is king
Dave Yates
Dave Yates
May 4, 2022

How much money do you have in the bank? I’m talking about your business primarily, but your personal cash reserves can become an important tool to temporarily support your business.


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Human nature is to fit in

Kenny Chapman: The dangerous crab bucket culture

Human nature is to fit in; ensure you’re supporting both team and individual growth.
Kenny Chapman
May 4, 2022

The Lovely Christy and I have had the great fortune of walking many piers in our time together. One of our favorites is in Huntington Beach, California. The energy of a pier is great, with many different types of people, all doing what they came for.


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Levi Torres, president, High 5 Plumbing

Nicole Krawcke: The video call revolution

Plumbing contractor finds success during coronavirus pandemic by offering video service.
Nicole Krawcke head shot 2024
Nicole Krawcke
April 12, 2022

When the COVID-19 pandemic struck, the world drastically changed as businesses shut down and employees moved to work-from-home settings. Once used mostly by the tech industry, video chat software companies such as Zoom, Go To Meeting and Microsoft Teams saw huge increases in demand as people began using these services for work, school and even to stay in touch with family members. Even doctor’s visits became virtual.


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Remote work in the skilled trades

Danielle Putnam: Remote work in the skilled trades

Flexible schedules could be a huge asset in attracting and retaining workers, but only if you figure out how to make it work for your company.
Danielle Putnam
Danielle Putnam
April 11, 2022

Let’s be honest. The trades are the inventors of 'remote work.' For decades, we’ve been dispatching remotely while technicians are awarded company vehicles to drive home each evening. They begin their mornings from the comfort of their own homes by receiving their work log for the day through walkie-talkie, text, email, slack, pager… remember those? Shoot, we’re awesome — others should take note!


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estate tax changes

Brad Williams: Recommended estate tax changes to make before 2022 ends

Five tips to be proactive with your estate tax.
Brad Williams
Brad Williams
April 7, 2022

The federal gift and estate tax exemption is currently the highest it has been since the tax was enacted over 100 years ago.


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Take care of the simple things

Matt Michel: 16 simple steps to superior service

Take care of the simple things and the rest will follow.
Matt Michel
Matt Michel
April 6, 2022

Legendary football coach Vince Lombardi used to start off his training camps by holding up a football and stating, “Gentlemen, this is a football.” 


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Business is all about finding a balance.

Kenny Chapman: Is efficiency and customer service killing profits?

Business is all about finding a balance.
Kenny Chapman
April 4, 2022

We’ve all been taught that the most important things we can do in business are taking the best possible care of our customers and running the business operations as efficiently as possible, right? 


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Power-Selling-Pros1.gif

Power Selling Pros launches YouTube, Facebook show to help contractors improve customer service

March 16, 2022

During the show, Power Selling Pros Head of Marketing Zac Garside listens to customer service calls and discusses how the CSR could have improved the experience.


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Franchising offers plumbing contractors a path to success

Franchising offers plumbing contractors a path to success

National brands pave the way for overcoming industry challenges.
Nicole Krawcke head shot 2024
Nicole Krawcke
March 14, 2022

The COVID-19 pandemic has irrevocably changed the economic landscape of the entire world. Small businesses were among the hardest hit by government forced closures, labor shortages and rising inflation.


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Data drives plumbing software trends
GUEST EDITORIAL

Aaron Salow: Data drives plumbing software trends in 2022

Software helps plumbing contractors increase productivity and deliver extraordinary service to their customers.
Aaron Salow
March 9, 2022

Not too long ago, the plumbing industry relied strictly on analog processes. Every job was manual, from installation and repair to dispatch, invoicing and accounting. In 2022, the plumbing profession now runs on advanced technologies that range from thermal-imaging leak detection to smart water heaters and trenchless pipe repair.


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