Business administration - Articles - Page 15

Kenny Chapman: Keeping your focus will save your business

The alternative — losing focus — may crush it.

October 1, 2021

We’ve all heard the expression, “Keep your eyes on the prize.” Of course, we all know it means to stay focused on what’s really important in your business and life.

PHCC is bringing back its popular Plumbing and HVAC Apprentice Contest

PHCCCONNECT returns live and in person

PHCCCONNECT2021 will take place Oct. 20-22, in Kansas City, Missouri.

Nicole Krawcke

September 27, 2021

After being forced into a virtual event last year because of the COVID-19 pandemic, PHCC — National Association will host its annual PHCCCONNECT2021 conference in person later this month in Kansas City, Missouri.

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Guest Editorial: Having tough conversations

Learn how to facilitate a discussion

Erica Leonor

September 9, 2021

Have you ever put off a conversation with a co-worker or an employee because you knew it was going to be awkward or difficult? Like giving negative feedback or overcoming workplace friction?

Designing strategy: Why your company needs a CSO

Part 1 in a new series.

Christoph Lohr

September 8, 2021

Of all the topics I’ve covered in my column, strategy is the one to which I keep coming back. Astute readers might be asking at this point, “Why?” Especially when we hear so often that “culture eats strategy for breakfast,” and other axioms that denigrate strategy. Why does Christoph keep on writing about this “outdated” topic more than others?

Marketing Magic: Before you talk to the media, read this

Be proactive rather than reactive

Heather Ripley

September 8, 2021

One of the toughest calls I receive as the owner of a public relations agency specializing in the home services industry is from a plumbing or mechanical business owner asking for my help after they find themselves, or their business, in the middle of a crisis.

Matt Michel: 18 ways to recruit plumbers

Your ability to grow and profit depends on your ability to find and recruit new employees

Matt Michel

September 7, 2021

The biggest challenge most plumbing contractors face is finding field service personnel. Recruiting is job — one for the company owner.

Kenny Chapman: Turn your routines into rituals

Power-up your leadership

Kenny Chapman

September 7, 2021

Leadership is tricky in any industry. In my time serving as a leader for various service companies and as a leadership coach for countless more, I’ve learned a lot the hard way.

Neighborly named one of America’s fastest-growing private companies by Inc. Magazine

August 27, 2021

Neighborly’s placement at 4,345 is a result of the company’s consistent growth year-over -year, made up of more than 4,800 franchises representing 28 total brands that repair, maintain and enhance properties, united under one platform serving more than 10 million customers across nine countries.

Matt Michel: Turn profits, not wrenches

4 things successful plumbing company owners must know.

Matt Michel

August 3, 2021

The skillset that spells success as a business owner is fundamentally different than the skillset for success working in the field as a plumber. Here are four things business owners must know to turn a profit that were not necessary to turn a wrench.

Dave Yates: This way to egress

The key to success is having an exit strategy in place.

Dave Yates

August 3, 2021

PT Barnum had a real problem with patrons who lingered in his museum a bit too long, which limited the crowds and cut into profits. He needed a way to get people to leave and replaced the exit signs with “This Way to Egress.”