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Home » business administration

Articles Tagged with ''business administration''

Designing the Design Firm: The Engineering Firm CSO

Christoph Lohr: Designing the Design Firm: The Engineering Firm CSO

Part 2 in the design strategy series.
Christoph Lohr headshot
Christoph Lohr
October 6, 2021

What does the CSO role look like at smaller companies, such as an engineering firm? 


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Plumbers make a tangible difference.

Matt Michel: This is why we plumb!

Plumbers make a tangible difference.
Matt Michel
Matt Michel
October 5, 2021

It’s no secret. Plumbers get little respect… until things go wrong — then the plumber is the homeowner’s best friend. 


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Keeping your focus will save your business

Kenny Chapman: Keeping your focus will save your business

The alternative — losing focus — may crush it.
Kenny Chapman
October 1, 2021

We’ve all heard the expression, “Keep your eyes on the prize.” Of course, we all know it means to stay focused on what’s really important in your business and life.


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PHCC is bringing back its popular Plumbing and HVAC Apprentice Contest

PHCCCONNECT returns live and in person

PHCCCONNECT2021 will take place Oct. 20-22, in Kansas City, Missouri.
Nicole Krawcke head shot 2024
Nicole Krawcke
September 27, 2021

After being forced into a virtual event last year because of the COVID-19 pandemic, PHCC — National Association will host its annual PHCCCONNECT2021 conference in person later this month in Kansas City, Missouri.


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GUEST-Positive-tough-conversations-GettyImages-1284444539.jpg

Guest Editorial: Having tough conversations

Learn how to facilitate a discussion
Erica Leonor
September 9, 2021
Have you ever put off a conversation with a co-worker or an employee because you knew it was going to be awkward or difficult? Like giving negative feedback or overcoming workplace friction?
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business management

Designing strategy: Why your company needs a CSO

Part 1 in a new series.
Christoph Lohr headshot
Christoph Lohr
September 8, 2021

Of all the topics I’ve covered in my column, strategy is the one to which I keep coming back. Astute readers might be asking at this point, “Why?” Especially when we hear so often that “culture eats strategy for breakfast,” and other axioms that denigrate strategy. Why does Christoph keep on writing about this “outdated” topic more than others?


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Marketing Magic

Marketing Magic: Before you talk to the media, read this

Be proactive rather than reactive
Heather Ripley
Heather Ripley
September 8, 2021
One of the toughest calls I receive as the owner of a public relations agency specializing in the home services industry is from a plumbing or mechanical business owner asking for my help after they find themselves, or their business, in the middle of a crisis.
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Matt Michel

Matt Michel: 18 ways to recruit plumbers

Your ability to grow and profit depends on your ability to find and recruit new employees
Matt Michel
Matt Michel
September 7, 2021
The biggest challenge most plumbing contractors face is finding field service personnel. Recruiting is job — one for the company owner.
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Kenny Chapman

Kenny Chapman: Turn your routines into rituals

Power-up your leadership
Kenny Chapman
September 7, 2021
Leadership is tricky in any industry. In my time serving as a leader for various service companies and as a leadership coach for countless more, I’ve learned a lot the hard way.
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Neighborly

Neighborly named one of America’s fastest-growing private companies by Inc. Magazine

August 27, 2021

Neighborly’s placement at 4,345 is a result of the company’s consistent growth year-over -year, made up of more than 4,800 franchises representing 28 total brands that repair, maintain and enhance properties, united under one platform serving more than 10 million customers across nine countries. 


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