Casey Welch once thought home services might be a stop on the way to something more glamorous. Nearly 16 years later, she’s using creativity to make the trades stand out, generate opportunities for technicians and encourage more women to enter the field.
Blake Turner built his own career in the trades and now helps others see what’s possible within them. At Nexstar Network, he’s focused on developing people, expanding career opportunities and changing perceptions of skilled trades careers.
John Spitzock sees plumbing as both a craft and a responsibility. As a master plumber, he’s pairing technical precision and code knowledge with the leadership needed to help build Cast & Copper Plumbing.
Tyson Chen found his way into the trades through a chance meeting, but stayed for the people and the opportunity to help independent contractors use AI to improve customer service and grow their businesses.
Cody McLeod grew up watching his father build a plumbing business. Two decades later, he’s carrying that legacy forward through a company of his own, with a focus on developing people, raising industry standards and creating lasting careers.
Robert Derrico entered plumbing at just 14 years old. More than two decades later, he’s still learning, solving problems, and helping technicians develop the skills and confidence to build careers of their own.
Chris DellaSala found his way into PHCP-PVF through family, but built his own career around solving customer problems, developing people, and helping Keystone Sales & Associates grow for the future.
Tyson Chen found his way into the trades through a chance meeting, but stayed for the people and the opportunity to help independent contractors use AI to improve customer service and grow their businesses.
How much revenue disappears when no one answers the phone? Missed calls, especially before opening, after hours and on weekends, can mean more than a lost order. See how contractors and distributors can measure the gap, improve answer rates and turn more calls into long-term customer relationships.
Rinnai America Corporation has announced the launch of PRO Tech, a loyalty program that recognizes individual plumbers and HVAC contractors who install and register Rinnai products.
