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Home » business coaching

Articles Tagged with ''business coaching''

01 PM 0823 CLMN Kenny Chapman
The Blue Collar Coach | Kenny Chapman

Authenticity creates abundance in business

Understanding what it means to lead with authenticity.
Kenny Chapman
Kenny Chapman
August 3, 2023

The challenge for most of us can be identifying how we foster an abundance mindset—a key ingredient to achieving success—in our daily lives and workplace cultures.


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0723 PM Kenny Chapman main image

Kenny Chapman: The benefits of looking at adversity as an opportunity

Problems always hold solutions.
Kenny Chapman
Kenny Chapman
July 6, 2023

For business leaders in the plumbing contracting industry, it is crucial to understand that problems always hold solutions. Instead of shying away from them or seeking ways to avoid bumpy roads and obstacles, we should embrace challenges.


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Strong relationships between colleagues and with clients

Kenny Chapman: Relationships matter more than results

Strong relationships between colleagues and with clients will give you a better chance of achieving your goals and desires.
Kenny Chapman
Kenny Chapman
June 5, 2023

As service business leaders, we often focus blindly on the results — key performance indicators, sales targets and other specific goals. But when it comes to success in any industry, relationships are often much more important than simply reaching a result-based goal. This is especially true for plumbing contractors who need trust and cooperation from our manufacturers, distributors, clients and other partners to succeed call after call, day after day.


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faucet hot water

Matt Michel: 7 ways to know it is time to exit

Understanding how increased private equity activiy is impacting plumbing businesses.
Matt Michel
Matt Michel
May 5, 2023

There has been a lot of private equity activity in the service trades since the COVID-19 lockdowns. Suddenly, boring old businesses gained monetary sex appeal when they were declared essential and could continue making money while many other local businesses were effectively shuttered. This has led to a land rush for good service contracting businesses and many plumbers have grabbed the brass ring while the grabbing was seen as good.


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rockstar boss

Kenny Chapman: 10 secrets of successful leadership

How to be a rockstar boss without losing your humanity.
Kenny Chapman
Kenny Chapman
May 3, 2023

The most effective leaders understand that leadership is more than just giving orders and dictating how things should be done. It’s about understanding the unique needs of everyone in your company (or department) and finding a way to lead in a fair and compassionate manner.


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BDR-25.gif

BDR celebrates 25 years of empowering home service pros for success

May 1, 2023

BDR was founded in 1998 to equip service business owners with critical knowledge and skills for driving profit and growth. 


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Legionella

Matt Michel: Let's talk scalding

Plumbers need to inform customers of the risks, tradeoffs and solutions available to them.
Matt Michel
Matt Michel
April 6, 2023

Scalding in the home or burns from hot liquids is dangerous to anyone, but is a particular concern to the youngest and oldest Americans. Plumbers are charged with protecting the health of the nation. Thus, plumbers can play a key role in reducing the risk, starting with homeowner education.


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leadership

Kenny Chapman: Improving leadership effectiveness

Key characteristics of successful leaders.
Kenny Chapman
Kenny Chapman
April 4, 2023

In order to be an effective leader, you need to first understand what leadership actually is. Many people mistakenly believe that leadership is simply overseeing a group or organization. However, there's much more to it than that. Effective leaders possess a number of qualities that allow them to successfully navigate through challenges and inspire others to do the same.


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lead generation

Mike Disney: Become the authority to the right audience

Stand out from competitors by becoming the authority and educating your customers.
Michael Disney
March 9, 2023

The ultimate goal when developing your home service company’s best practices for sales and lead generation is to become the only opportunity or alternative your customers see.


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boost review scores

Matt Michel: 9 simple communication tips to boost review scores

These simple steps are essential to creating happy, repeat customers.
Matt Michel
Matt Michel
March 7, 2023

You may be the best technical plumber in town, but you will earn poor reviews and bad word-of-mouth if you cannot communicate well. Here are nine simple steps you can take to improve your communication skills. Almost all of them are non-verbal.


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    • PMC COLUMNS
      • Dave Yates: Contractor’s Corner
      • John Siegenthaler: Hydronics Workshop
      • Kenny Chapman: The Blue Collar Coach
      • Matt Michel: Service Plumbing Pros
      • Scott Secor: Heating Perceptions
  • ENGINEERS
    • CONTINUING EDUCATION
    • DECARBONIZATION | ELECTRIFICATION
    • FIRE PROTECTION
    • GEOTHERMAL | SOLAR THERMAL
    • PIPING | PLUMBING | PVF
    • PME COLUMNS
      • Christoph Lohr: Strategic Plumbing Insights
      • David Dexter: Plumbing Talking Points
      • James Dipping: Engineer Viewpoints
      • John Seigenthaler: Renewable Heating Design
      • Lowell Manalo: Plumbing Essentials
      • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
    • RADIANT COMFORT REPORT
    • THE GLITCH & THE FIX
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